NEW Y Axis Linear Motion System and Print Bed Upgrade

Note that you can send things like this to Mike via the forum's conversations message. It's the envelope icon on the top right.

 

Whilst I got my upgrade kit finally a couple of weeks ago, I'm only now getting the time to install it.
As stated it comes with a new black acrylic centre plate, with the holes predrilled for the new linear bearing holders. I was appalled by the quality on the mounting holes for them. The right hand side was more that 2 mm out, (I.e there was a 2.5 mm difference from the edge of the plate the the left vs right holes), forcing the plate to be skewed. On top of which only 3.5mm holes where drilled for 4mm screws, even the four holes on each side where out of whack. I had to redrill all of these.

Even the holes to remount the limit switch was not wide enough.

Had I known the quality was going to be this crap I would have just drilled out the old plate myself. Once again robo fails to impress, further ratifying that I will never, never buy from them again.

Don't bother with the upgrade kit, just not worth the money.

 

Luckily for us, it was such a tremendous pain for R3D to do the upgrade kits they won't be selling them anymore!

Hurray for them trying to do something nice!

 

Just taught them no matter what they do someone's gonna be pissed off at them.

 

That's a bummer mate :-/. I just received my shipping tacking number for mine, so I'll cross my fingers and hope for the best.

 

I'm probably late for the party but just in case someone missed it. The Robo3d team has posted all the instructions for doing this mod here: http://help.robo3dprinter.com/Guide/Installing+The+Y-Axis+Upgrade+on+Your+R1+3D+Printer/3

 

Huh, my drawer slides finally started to give up - their ball bearings would sometimes jam and move to one end of the slides, limiting the overall Y-axis work distance of the bed. When this happens during a long print, the object gets shifted in the middle towards either front of back... It ruined couple of my latest 12+ hours prints
What's the current status of shipping the upgrade now?

 

Still waiting for the upgrade kit. I suppose I should just give up on it and get on with life.

The money they got off me should be helping the company somewhere.

 

Email Brandon directly with a firm note: braydon@robo3d.com . It worked for me.

 

Anybody have any suggestions of how I can get the upgrade kit I paid for back in June or should I just give up? Any attempt to contact RoBo has been ignored for a while now. Finally tried emailing Braydon directly over a week ago and still no response. I really want to tell people nice things about this company, but it seems like they're more interested in building their business (with our money) than in making their existing customers happy.

As an alternative, since I just want my printer working, can somebody recommend a third-party option (if there is such a thing) to replace the stock print bed?

 

G-suave sorry for the delay, I'll bug jerry and he'll be sure to take care of you.

Don't give up hope, they've always come through!

 

FWIW, I got my order from May delivered recently with help from Mike and another personal email reminder to Jerry... I'm hoping to share my experience soon.

 

Just received shipping confirmation an hour ago. Thanks everyone for the help/encouragement!

 

My #27xx just arrived.

 

Love mine! Required some extra work, but still worth it!