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Solved Can't find printer

Discussion in 'Troubleshooting' started by Folk Hero, Jun 20, 2017.

  1. Folk Hero

    Folk Hero Member

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    I've been trying to use CURA and Craftware, but neither can find the printer. Matter Control hooks right up, but others don't find it.

    Tim
     
    #1 Folk Hero, Jun 20, 2017
  2. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    R1+ correct?
    Which operating system?
     
    #2 mark tomlinson, Jun 20, 2017
  3. Folk Hero

    Folk Hero Member

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    Windoze 8.1, Matter Control 1.5, Cura for ROBO 2.3.1, Craftware 1.14, USB 3

    Tim
     
    #3 Folk Hero, Jun 21, 2017
  4. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    What COM port is showing up for the Arduino in Device Manager? Make sure you tell Cura to use that one.
     
    #4 mark tomlinson, Jun 21, 2017
  5. Folk Hero

    Folk Hero Member

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    Now for that brilliant flash of stupidity on my part. Are you talking about windows device manager? and where in Cura is that command at?

    Tim
     
    #5 Folk Hero, Jun 21, 2017
  6. Ryan TeGantvoort

    Ryan TeGantvoort Active Member

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    For the COM port I believe Mark is talking about Tools>Port inside Arduino. As for Cura, I have never used so can't help. Perhaps try a different USB port or different cable if you have one available, or if you haven't already.
     
    #6 Ryan TeGantvoort, Jun 22, 2017
  7. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    Windows Device manager will show an Arduino Mega connected as a device if the Arduino is working and the driver is loaded.

    DeviceMgr.jpg
     
    #7 mark tomlinson, Jun 22, 2017
    Ryan TeGantvoort and Geof like this.
  8. Folk Hero

    Folk Hero Member

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    So would you just disable it or uninstall it?

    Tim
     
    #8 Folk Hero, Jun 22, 2017
  9. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    ?
    Why do either :)
    The idea is to check that it is actually showing up and working.
    If it is NOT then install the driver.

    If you really want to reinstall the driver then uninstall it from device manager and then unplug the printer, install the arduino driver (you can download it with the Arduino compiler here: https://www.arduino.cc/download_handler.php just install the Arduino IDE and it will install the Ardunio driver too) and replug the device back in.
     
    #9 mark tomlinson, Jun 22, 2017
  10. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    You will likely want the Arduino compiler to use for upgrading the firmware at some point in the future so having it installed is not a bad thing.
     
    #10 mark tomlinson, Jun 22, 2017

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