1. Got a question or need help troubleshooting? Post to the troubleshooting forum or Search the forums!

Touchscreen Issue

Discussion in 'Troubleshooting' started by VigilantWookie, Feb 7, 2020.

Thread Status:
Not open for further replies.
  1. VigilantWookie

    VigilantWookie New Member

    Joined:
    Feb 6, 2020
    Messages:
    13
    Likes Received:
    0
    I got my printer this week. I ran a test print right out of the box and had not issues (other than slight calibration adjustments). I finally go hooked up to WiFi this morning and was able to install the update. Since that has happened, everything works fine right up to the point where the screen shows the setting for the print and the green start button. Once I get to that screen, it is no longer responsive. Has anyone had this issue and do you know of any fixes for this?
     
    #1 VigilantWookie, Feb 7, 2020
  2. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Joined:
    Feb 21, 2013
    Messages:
    23,912
    Likes Received:
    7,338
    OK, that could be a bad SD card image on the Raspberry Pi.
    Since that is where the LCD software resides. If that is the case reimaging the card will sort it.

    Lets see if any other users can speak up for this ...


    @WheresWaldo
    @Geof
    @tkoco
     
    #2 mark tomlinson, Feb 7, 2020
  3. WheresWaldo

    WheresWaldo Volunteer ( ͠° ͟ʖ ͡°)
    Staff Member

    Joined:
    Feb 18, 2015
    Messages:
    5,905
    Likes Received:
    3,593
    Duplicate thread
     
    #3 WheresWaldo, Feb 7, 2020
  4. tkoco

    tkoco - -.- --- -.-. ---
    Staff Member

    Joined:
    May 7, 2018
    Messages:
    721
    Likes Received:
    273
    I noticed that you posted the same question in both the C2 and R2 printer Troubleshooting forums. What is the model of printer which you have? C2 or R2?
     
    #4 tkoco, Feb 8, 2020
Thread Status:
Not open for further replies.

Share This Page