1. Got a question or need help troubleshooting? Post to the troubleshooting forum or Search the forums!

Unanswered Got my parts from Robo!

Discussion in 'General Questions' started by GAmbrosio, Apr 5, 2016.

Page 2 of 2
  1. GAmbrosio

    GAmbrosio Active Member

    Joined:
    Feb 22, 2016
    Messages:
    238
    Likes Received:
    79
    Come to think of it. This is my second hex in a little over a month of ownership and about a little less than a month of actual usage. I guess I am covered for another 5 months, but after that, I think I will need to go with the E3D. Maybe a V7 will be out by then? :)


    Sent from my iPhone using Tapatalk
     
    #21 GAmbrosio, Apr 6, 2016
    Geof likes this.
  2. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    It's all about what you need out of your printer and your personal preference on parts :). By all means rock the warranty, I know I did :)
     
    #22 Geof, Apr 6, 2016
  3. danzca6

    danzca6 Well-Known Member

    Joined:
    Jul 27, 2015
    Messages:
    2,161
    Likes Received:
    1,077
    The hex still comes apart right? I know that individual parts might not be as available as the E3Ds, but things like the nozzle can be replaced and use the same nozzles designed for the E3D hotends. Definitely make sure you exercise your warranty with Robo. Are you printing in PLA? If so, make sure to have an oiler. That helps with clogs.
     
    #23 danzca6, Apr 6, 2016
  4. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    Yes the nozzle comes off the hex but that's about the only part that can be changed.
     
    #24 Geof, Apr 6, 2016
  5. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Joined:
    Feb 21, 2013
    Messages:
    23,912
    Likes Received:
    7,338
    Also by serviceable we mean if a specific part gets worn or damaged it can be replaced (you can't buy 'bits' for the hexagon -- other than E3D nozzles)
     
    #25 mark tomlinson, Apr 6, 2016
  6. GAmbrosio

    GAmbrosio Active Member

    Joined:
    Feb 22, 2016
    Messages:
    238
    Likes Received:
    79
    I tried replacing the nozzle on the old one. Still have that E3D nozzle I got from Amazon. When I tried, I heated it up to 285 C and that nozzle wouldn't budge. Eventually the entire hotend started failing as the thermistor slipped out of the notch since the insulator boot disintegrated ( it was already ripped) but the heat must have accelerated it.


    Sent from my iPhone using Tapatalk
     
    #26 GAmbrosio, Apr 6, 2016
  7. robocad

    robocad Member

    Joined:
    Mar 28, 2016
    Messages:
    108
    Likes Received:
    9
    Whats a metalstud thermistor?
     
    #27 robocad, Apr 12, 2016
  8. GAmbrosio

    GAmbrosio Active Member

    Joined:
    Feb 22, 2016
    Messages:
    238
    Likes Received:
    79
    #28 GAmbrosio, Apr 12, 2016
  9. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Joined:
    Feb 21, 2013
    Messages:
    23,912
    Likes Received:
    7,338
    #29 mark tomlinson, Apr 12, 2016
    Geof likes this.
  10. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    @Printed Solid is who I buy from, not only is he a member who gives help but also a very awesome buisness to do buisness with. Bought everything from robo upgrades to a 2nd printer. A upfront honest person who takes care of his customersz. And who doesn't like free gummies !
     
    #30 Geof, Apr 12, 2016
    mark tomlinson and danzca6 like this.
  11. danzca6

    danzca6 Well-Known Member

    Joined:
    Jul 27, 2015
    Messages:
    2,161
    Likes Received:
    1,077
    I wish I could like that post more than once. Matt (owner of PS) rocks!! If there is something I want, or need, that he stocks, I always goto him first. He is the definition of "Going the extra mile".
     
    #31 danzca6, Apr 12, 2016
    mark tomlinson and Geof like this.
  12. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    I bet if you ask and he doesn't stock he will get it for you!
     
    #32 Geof, Apr 12, 2016
    danzca6 likes this.
  13. danzca6

    danzca6 Well-Known Member

    Joined:
    Jul 27, 2015
    Messages:
    2,161
    Likes Received:
    1,077
    Ha...I was going to say that. He didn't have something on his site that he did have for purchase just last week. So yes, always ask first.
     
    #33 danzca6, Apr 12, 2016
    Geof likes this.
  14. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Joined:
    Feb 21, 2013
    Messages:
    23,912
    Likes Received:
    7,338
    Well, I think he drew the line with me :)

    Still, if he stocks it and I need it then he is the go-to guy.
     
    #34 mark tomlinson, Apr 13, 2016
    GAmbrosio and Geof like this.
  15. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    Your not suppose to over do it ;-)
     
    #35 Geof, Apr 13, 2016
    GAmbrosio and mark tomlinson like this.
  16. GAmbrosio

    GAmbrosio Active Member

    Joined:
    Feb 22, 2016
    Messages:
    238
    Likes Received:
    79
    In my service excellence training, "The customer is not always right. However, the customer is King!"


    Sent from my iPhone using Tapatalk
     
    #36 GAmbrosio, Apr 14, 2016
  17. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    I'm royalty? Now that is the best news I've ever gotten.... King Geof lol
     
    #37 Geof, Apr 14, 2016
    GAmbrosio likes this.
Page 2 of 2

Share This Page