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Cannot connect to Robo3D

Discussion in 'Technical Support' started by David Mortlock, Oct 31, 2013.

  1. David Mortlock

    David Mortlock Active Member

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    Having received my Robo3D I find I am unable to reliably connect to the printer.

    I have, in fact, only been able to communicate twice with the printer.

    My set-up is MacbookPro running Repetier-Host Mac version 0.56. This was configured as per your Getting Started Guide.

    Any advice you could offer to troubleshoot this problem would be much appreciated.
     
    #1 David Mortlock, Oct 31, 2013
  2. Harry

    Harry Team ROBO 3D
    Staff Member

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    Hi David,

    This is Braydon from RoBo 3D. I am getting caught up with all the tech support questions and wondering if you did get setup and if you are printing now. Let me know so I can help
     
    #2 Harry, Nov 10, 2013
  3. David Mortlock

    David Mortlock Active Member

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    Hi Braydon.

    The problem is now sorted and I am printing.

    Jeff (tesseract), along with others, assisted via the forums.

    Basically, with my MacBook Pro, it seemed I was not getting enough power from my USB port. I added a powered USB hub and that solved the problem.

    I have now changed my setup and am using my iMac 2007 and this works no problem.

    There was a further problem which has also now been sorted thanks to the forum. This was the extruder temperature reading high. This was tracked down to a short in the connector that goes to the board
     
    #3 David Mortlock, Nov 10, 2013

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