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extruder motor clicking and not rotating

Discussion in 'Troubleshooting' started by Sachelle, Feb 17, 2019.

  1. Sachelle

    Sachelle New Member

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    Had a failed print the other day where the filament jacked up around the spool and the print went for hours with out material. Not sure its related... but now the extruder motor will not feed; basically when trying to extrude it will click and seemingly doesn't have enough power to advance the filament ( any type). I have realigned the gear, cleaned the nozzle etc. Any ideas? when taken the motor completely apart so it has no resistance just the gear on it and hold it in midair... it just clicks and doesn't rotate.
     
    #1 Sachelle, Feb 17, 2019
  2. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    Could be the stepper driver on the control board. Or a bad stepper.
    About the only way to sort out which is to hook a different stepper up to the same wire and see if it turns or clicks.

    On the old R1 you could just swap the driver chip and see, but ... not the R2/C2
     
    #2 mark tomlinson, Feb 17, 2019
  3. Sachelle

    Sachelle New Member

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    Thanks for the info. Are their any upgrades for the stepper available i should look at?
     
    #3 Sachelle, Feb 17, 2019
  4. WheresWaldo

    WheresWaldo Volunteer ( ͠° ͟ʖ ͡°)
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    The R2/C2 have integrated steppers and no means of swapping or upgrading them. It is a proprietary mainboard.
     
    #4 WheresWaldo, Feb 17, 2019
  5. Sachelle

    Sachelle New Member

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    Ok.... so what’s my options on fixing the issues of i can’t get another part ?
     
    #5 Sachelle, Feb 17, 2019
  6. WheresWaldo

    WheresWaldo Volunteer ( ͠° ͟ʖ ͡°)
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    Call or email Robo directly, no one on this forum works for Robo so we can't tell you what the next steps are.
     
    #6 WheresWaldo, Feb 17, 2019
  7. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    We can offer suggestions for out of warranty fixes if you ware willing to do that work :) Under warranty get Robo to handle it.
    There are alternative control boards that can relatively easily be swapped in.
     
    #7 mark tomlinson, Feb 18, 2019

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