Another unhappy backer here. I've been voicing my concerns over on the kickstarter comments section but thought I'd chime in over here too. The main problem I have is the total lack of communication. I have tried sending a message directly through Kickstarter (over a week ago) and received no reply. I tried the contact form here on the Robo3D website shortly after and have had no response from that either. My question is the same as the other people who are in one of the pledge levels with a March deliver estimate. Why don't the numbers of shipped printers (115+?) add up with the number of March Pledge level (92) backers (myself included) who should all have printers or at least tracking emails for their shipped printers? Now, to the issue of backer order and pledge level jumping. I also started out at a later delivery date pledge level. I actually managed to jump from May or June i think it was, to April then finally into a March slot that opened up over the course of the campaign. Pledge levels on Kickstarter are a promise from creators to fulfill exactly what is listed in that level. No more, no less. Kickstarter obviously allows project creators to see in what order backers have pledged to their campaign, but backers do not get to see this info. Kickstarter uses a reward tier system which creators can limit. If someone drops their pledge from an early bird limited spot and someone from another level switches their reward to that open spot (as I and many others did) then that backer should receive exactly what is stated in that reward level (including estimated delivery dates). If Kickstarter rewards were chosen/delivered by backer order then they wouldn't allow limited slots that re-open to be filled manually by someone who happens to see it. It would automatically move everyone up one spot according to backer pledge order, and noone could tier hop at all. Kickstarter doesn't do this though, so the Robo3d team should not be shipping out printers in this way either. If they are shipping the printers according to backer pledge order rather than reward tiers then that is totally against kickstarters policy/description of reward tiers, and is also totally unacceptable. Quoted directly from Kickstarters FAQ for creators: My pledge level clearly states a March delivery estimate, so if any April deliveries are completed before mine then as far as I'm concerned you have failed to to fulfill my reward/pledge level. Again, this is all speculation stemming from the fact that the Robo3d team are just ignoring backers questions completely. I reckon they should take a long hard look at the last sentence of the FAQ I quoted from Kickstarter. They are not going to do well at all as a business if this is the way they are going to treat their customers!