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Heated bed not heating?

Discussion in 'Troubleshooting' started by Tim W, Jul 12, 2013.

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  1. Tim W

    Tim W New Member

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    Hi

    I received my Robo3D earlier in the week (in Australia).

    Following the Getting Started Guide on this site. I had no luck getting the software to recognise the printer on my Mac, so I had to resort to a virtual Windows installation and this time the software worked fine and I was able to configure the printer and slicer as per the instructions.

    The X/Y/Z movements all seem to work fine (tested with the manual mode of Repetier-Host software and the "homing" buttons). The hot end temperature monitoring works, and I was able to successfully heat to 230C and loaded filament as per instructions.

    But when I follow the rest of the test print instructions I get nowhere. I have the .STL file loaded, the Slicer operation completed, and begun preheating the hot end and bed. The hot end reaches it's temperature quickly, but the heated bed does not warm at all. And when I run the print job, nothing happens.

    I'm hoping there's just something simple I'm overlooking - but would appreciate some advice!

    Thanks
    Tim
     
  2. Harry

    Harry Team ROBO 3D
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    AUSI? How did the printer arrive? And also, on a mac, what OS version are you running? If you follow the getting started video, it is done on a mac so you can see the settings done on a mac.
     
  3. Tim W

    Tim W New Member

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    Thanks for the quick reply :)

    Yes I'm in Australia, using a Macbook Air running Lion 10.7.5. The virtual PC I'm using is running Windows 7.

    The printer arrived assembled, and the packaging appeared intact etc.

    I followed the "Getting Started Guide" on this website (http://guide.robo3dprinter.com/) so I'm pretty sure I've used the correct settings from there, but if you can please link me to the video you mention, I'll double-check the settings shown there.

    Cheers
    Tim
     
  4. Harry

    Harry Team ROBO 3D
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  5. Harry

    Harry Team ROBO 3D
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    Just remembered, did you click "Apply" in the settings of repetier to make it switch to the settings customized for the robo?
    I'm on a Mac using OSX 10.8.4 and it works fine. Should work fine on any version.
     
  6. Tim W

    Tim W New Member

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    Thanks Harry,

    Yes I did click Apply to store the settings in Repetier, and double-checked that the correct ROBOPRINT/1/2 profiles were created in Slicer. Everything appeared to be working fine until I got to the first test print stage. The hot end had heated smoothly, and I was able to load/extrude/retract filament, but the heated bed never began warming and the print job never began.

    I will watch the videos you linked and make sure I have done things correctly, and update this thread tomorrow :)

    Cheers
    Tim
     
  7. tesseract

    tesseract Moderator
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    Tim I assume you have the ABS model and are printing in PLA correct
    If this is teh case you can still print by setting the bed temp to 0(zero) for both the first and other layers. There is ongoing debate about using a hot heated bed with PLA some use it hot some uses it at 0(zero) In my case I was using no heat and to test your printer you can try making these adjustments and at least your print should start the job I started using the blue tape ontop of the heatbed but found that a sheet of plain ordinary flat glass and some hairspray did a better job holding prints down all. In either case I was using no heat at all. If you try this you may indeed find that your prints stick without heat
     
  8. Harry

    Harry Team ROBO 3D
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    Also Tim, the Heat Bed will not heat up, till the Extruder has already been heated or vise versa.
     
  9. tesseract

    tesseract Moderator
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    I could have sworn I saw both going at the same time I know the print won't start until they both hit the range but I thought they both could get hot at the same time. I will have to check
     
  10. Tim W

    Tim W New Member

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    Thanks for the replies, and taking the time to read. I've made some minor progress but the main issues still remain.

    Harry - on a hunch (seeing as it was working for you) I upgraded from 10.7.5 to Mountain Lion 10.8.4, and was able to connect to the printer with Repetier on the Mac, without needing the virtual Windows install. So that's progress :) I can be confident my issues aren't related to virtualisation!

    But the good news ends there for me I'm afraid. I can still do everything I was able to do under Windows (ie Connect the printer, move the printhead and printbed around with the X/Y/Z controls, heat the hot end, load filament, extrude filament). But my heated bed still refuses to heat.

    I can confirm that the hot end has heated fine (210C) and been stable there for 30 minutes, but the heated bed has remained at 22.5C-22.7C (room temp) for the same period.

    The LED is green with a rapidly blinking red light as well. Is there a diagnostics table for the LEDs?

    Jeff - thanks for your suggestion, I do have the PLA/ABS model so I think my next step in troubleshooting is to try a PLA print with the heat bed set to 0C. I did try this on the Windows machine with no luck, but think it is probably worth trying again, under the native Mac OS.

    Will report back tomorrow!

    Cheers
    Tim
     
  11. Harry

    Harry Team ROBO 3D
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    Hey Tim, so the Green and fast flashing Red means all is good, and something is hot. A few things, one check under the bed and make sure the termosters (One Red and One Black wire) are touching the heat bed. Also, make sure that it is plugged in all the way. As you are from Ausi, shipping could have had some big bumps and made the cables loose or loosely attached to the pins on the board. Ausi uses 110V? If not make sure you (Make sure if you do anyways) that the Power Supply is on the correct setting, you can find that on the back of the printer a little Red tab. Then lastly, try to heat the bed and not the hotend and see if that works. Let me know!
     
  12. tesseract

    tesseract Moderator
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    So Harry,

    The Green and fast flashing RED means all is good, and something is hot.

    Are there any other flash sequences that may help us troubleshoot anything else
     
  13. Harry

    Harry Team ROBO 3D
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    Hey Jeff, really Green means all good, and Red means hot. Thats why the bed says "Warning Still hot after LED goes out" but then it goes for the hotend also.
     
  14. Tim W

    Tim W New Member

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    Back again :)

    OK, once again some minor progress but some problems remain.

    Jeff - as you suggested I tried a print job with PLA filament and the heated bed temp set to 0C. This time the printer did commence the job, although the first layer would not stick to the bed so I just ended with a growing glob on the end of the extruder. Killed the job after a minute or two. I believe the hot-end temperature was ok (set at 190C for first layer in Slic3r, and 180C for subsequent). The Z level was OK too (sheet of paper width between hot end and print bed).

    I'm in a fairly cold room, so presume this is why the print wouldn't stick. But at least it was extruding as per the Slic3r program - I'm another step further along than yesterday!

    Harry - thanks for the suggestions; I will track down the assembly videos for the heated bed and check these connections you mention.

    Watch this space :)

    Thanks again guys for taking the time to reply and trying to assist.

    Tim
     
  15. Harry

    Harry Team ROBO 3D
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    Hey Tim, let me know how your progress goes. I've sent you a personal message also, so take a look at that.
     
  16. Tim W

    Tim W New Member

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    Hey all

    Happy to report my heated bed is now functioning perfectly. Harry's suggestion to double-check the wiring paid off, as one of the heated bed wires (connecting to D8) was loose. Once that was reattached everything worked as expected. Thanks Harry!

    My first attempts at a PLA print didn't work though, with the filament not sticking to the plate. I think my Z axis is level and I tried the print with the bed at 55C (as suggested in the Software Configuration startup guide) and then 70C (as suggested in the Troubleshooting starter guide) but as the heated bed is really for ABS I plan to try again tomorrow using ABS and relevel the Z axis when swapping filaments.

    Once again I'll report back :)

    Tim
     
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  17. Harry

    Harry Team ROBO 3D
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    Hey Tim, glad to hear success! Well sort of that is...haha
    I recommend making sure you have something (Like Boro Glass) ontop of the heated bed if you plan to have the heated bed on. ALso don't print directly on the bed, make sure for PLA you have at least like Blue Tape, that is if you don't have Boro glass, then there are other options like PVA and Aquanet. Then for ABS I recommend ABS Slurry. But I do strongly suggest having Boro Glass on the heatbed. Checkout this thread bellow, it is the same one "Aquanet" is linked to:
    http://forums.robo3dprinter.com/index.php?threads/getting-prints-to-stick-to-print-bed.805/
    Let me know how that advice helps.


    Here are some URLs on other stuff like Boro Glass:
    http://forums.robo3dprinter.com/index.php?threads/borosilicate-glass.686/
    http://forums.robo3dprinter.com/index.php?threads/getting-prints-to-stick-to-print-bed.805/
    http://forums.robo3dprinter.com/index.php?threads/best-print-bed-surface-for-robo.812/

    Please let me know if that helps!
    - Harry
     
  18. Tim W

    Tim W New Member

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    Thanks for the links, Harry. I had come across a mention of this boro glass yesterday when googling re: my test prints not sticking, but wasn't sure how necessary it was. Will try and track some down locally (Adelaide, Australia). I'm eager to get testing though, so think I will still try an ABS print straight to the heated bed.
     
  19. Harry

    Harry Team ROBO 3D
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    Hey Tim, make sure you ahve something between the heated bed and plastic. At least tape.
     
  20. Tim W

    Tim W New Member

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    Whoops, I went ahead and tried an ABS print before seeing your last message. Hopefully I have not damaged the heated bed.

    I used the 5mm calibration cube STL file, and got about a dozen layers printed before the extruder "bumped" the print out of position and things went pear-shaped :)

    Looks like one corner of the print started lifting off the bed, which caused the extruder to collide. My temperatures were Extruder 225C, Bed 87C (I had it set to 90C but it was struggling to get that high - lots of fan cycling and two steps forward, one step back temperature increments once I hid the mid 80s).

    I managed to find some blue tape at the local hardware store, but it is fairly narrow (1"). How would you advise applying it? How problematic would small gaps/overlaps be if I laid down some parallel strips? I imagine it would be quite difficult to get them perfectly flush.

    Would I use the standard recommended heat settings (ie 190/180 55/55 PLA and 220/210 90/80 ABS) when using blue tape?

    Cheers
    Tim
     
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