1. Got a question or need help troubleshooting? Post to the troubleshooting forum or Search the forums!

How to find backer # or order number

Discussion in 'Off Topic' started by richard, Dec 27, 2013.

  1. richard

    richard New Member

    Joined:
    Dec 27, 2013
    Messages:
    5
    Likes Received:
    2
    I backed kickstarter in feb, and was ment to get my printer in june.
    I know they had some set backs but after reading some people who payed for a printer after kickstarter have already got theres I want to know whats going on.

    Id like to email them but all I can find is a transaction number from amazon payments and not sure if that is enough to recognise my order.

    Can anyone tell me were I should be looking, thanks.
     
  2. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Joined:
    Feb 21, 2013
    Messages:
    23,912
    Likes Received:
    7,338
    Just email them and use (or provide) the kickstarter account name/email and they should be able to find it.
     
  3. Thundersticks

    Thundersticks New Member

    Joined:
    Jun 3, 2013
    Messages:
    27
    Likes Received:
    6
    Richard, if you use the iOS app your backer number is easily available. Go to the Robo3D campaign page and you will see a value "view pledge" button at the bottom of the page if you are signed in. Not sure about the browser based page, can't find my number there anywhere easily.
    image.jpg
     

Share This Page