1. Got a question or need help troubleshooting? Post to the troubleshooting forum or Search the forums!

My Printer Order

Discussion in 'Off Topic' started by Deadwood, Aug 26, 2013.

  1. Deadwood

    Deadwood Active Member

    Joined:
    Jul 4, 2013
    Messages:
    119
    Likes Received:
    29
    Wi all.
    when I ordered my printer I put it in my shopping cart and then added 2 rolls of filament but have since noticed the scrolling message on the website saying filament cannot be linked to your printer order. The confirmation email I got has everything listed and the total amount they have taken from my account inc shipping so I assume the order went through ok or will I receive one or niether
     
  2. polylac

    polylac New Member

    Joined:
    Jul 20, 2013
    Messages:
    148
    Likes Received:
    21
    why don't you ask the robo team...?
     
  3. Deadwood

    Deadwood Active Member

    Joined:
    Jul 4, 2013
    Messages:
    119
    Likes Received:
    29
    Thought I was by posting on here I will try a direct message to someone
     
  4. David Mortlock

    David Mortlock Active Member

    Joined:
    Feb 20, 2013
    Messages:
    240
    Likes Received:
    72
    I think you will find the message is directed at people who ordered their printers before the filament was available. If you could order both at the same time then I am sure your order went through OK.
     
  5. Harry

    Harry Team ROBO 3D
    Staff Member

    Joined:
    Feb 13, 2013
    Messages:
    807
    Likes Received:
    180
    1. Hey Deadwood, you get some filament, free, with the printer. Enough to do the test prints. But I'm sure the team will get it taken care of and make sure you get the filament before or at the same time you get your printer.
     
  6. CAMBO3D

    CAMBO3D New Member

    Joined:
    Feb 20, 2013
    Messages:
    642
    Likes Received:
    296
    yup, that message scrolling message about the filament shipping was mainly directed at kickstarter backers before filament was available for purchase. If you purchased your printer and filament through the website. Its already taken care of. No need to pay any other shipping fees or worry about shipping.
     
  7. Deadwood

    Deadwood Active Member

    Joined:
    Jul 4, 2013
    Messages:
    119
    Likes Received:
    29
    Thanks guys
     
  8. Deadwood

    Deadwood Active Member

    Joined:
    Jul 4, 2013
    Messages:
    119
    Likes Received:
    29
    Thanks guys
     

Share This Page