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Printer Bed temperature not attaining 80 Deg C and giving error message as Connection Interrupted

Discussion in 'Troubleshooting' started by Ramprakash, Jul 17, 2017.

  1. Ramprakash

    Ramprakash New Member

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    While trying to print ABS filament with printing temperature 240 Deg C & bed temperature 80 deg C ,
    Observation 1: Rate of raise of temperature is very slow (even for PLA printing too)
    Observation 2 : After 20-25 minutes, Getting error message as Connection Interrupted .
    Being brand new printer , we are bit annoyed with this phenomena . So kindly provide your input to proceed forward
     
    #1 Ramprakash, Jul 17, 2017
  2. Kilrah

    Kilrah Well-Known Member

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    #2 Kilrah, Jul 17, 2017
  3. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

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    Contact Robo3D via the telephone (we are just users like you here on the forum) and get in touch with a 2nd tier technician (you will need to schedule a call with them) and get the warranty exchange started. We can't do anything else for you. There is no simple fix this is a problem with the bed connectors and they are working on a design change.
     
    #3 mark tomlinson, Jul 17, 2017

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