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Unresolved Quick release screw won't unscrew

Discussion in 'Troubleshooting' started by Cody Holland, Nov 8, 2016.

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  1. danzca6

    danzca6 Well-Known Member

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    Sorry to hear about that. I have a refurbished unit and they took care of me the couple times I had things break or missing. I really can't believe they said that. So what part exactly did you break? Will you be able to print a new one? I have the models if you need them. If you don't think you can print a new one, let me know and I can send you one to replace it.
     
    #21 danzca6, Nov 9, 2016
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  2. Cody Holland

    Cody Holland Member

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    Well lucky that was a hypothetical situation, but very good to know!
     
    #22 Cody Holland, Nov 9, 2016
  3. Cody Holland

    Cody Holland Member

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    Aww thank your so much, your so nice! As of right now it's was just hypothetical, I was hoping it would make me feel better lol

    Sent from my SAMSUNG-SM-G930A using Tapatalk
     
    #23 Cody Holland, Nov 9, 2016
  4. Cody Holland

    Cody Holland Member

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    So I now have to send my printer back, ground shipping (their cost) and they will me back another one (ground at their cost) once they inspect my printer, so it will be like another 3 weeks before I actually get a working printer that I payed for.....
     
    #24 Cody Holland, Nov 10, 2016
  5. Geof

    Geof Volunteer Moderator
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    Hi Cody,if it were me I don't think I'd accept that. If the screw is the only thing wrong I'd try to get a flat head on it and break it free or loosen the back screw may be enough to get the extruder out, then print a replacement? I'd think they could do better than a 3 week lead time or something
     
    #25 Geof, Nov 10, 2016
  6. Cody Holland

    Cody Holland Member

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    I literally can even get a flat head between the plastic and screw it's almost flush together... I am so disappointed with Robo3d right now. I replied to the email on my Case 9 hours ago asking why it wasn't going to be overnighted since I was shipped a defected printer and I never got a reply. I called just now and the guy on the phone very rudely told me that I could only be helped by the guy who emailed me and I would just have to wait for a reply or deal with the ground shipping. I am so glad I haven't so my M3D micro yet!

    Sent from my SAMSUNG-SM-G930A using Tapatalk
     
    #26 Cody Holland, Nov 10, 2016
  7. Geof

    Geof Volunteer Moderator
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    hang in there Cody, once you get past the quality issue your having I'm sure you'll enjoy the Robo more than the M3D. They are good printers! Can you share some photos of your part and maybe we can come up with an idea to get you running again?
     
    #27 Geof, Nov 11, 2016
  8. Cody Holland

    Cody Holland Member

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    I hope so, cause i only changed from my M3D mostly cause of bad tech support... irony much? =/
    I tried getting a flat head and a exacto under it last night and I could never get a "gripping" place for it to go
     

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    #28 Cody Holland, Nov 11, 2016
  9. Geof

    Geof Volunteer Moderator
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    gotya. judging by the looks of it i can think of a few ideas. one is a dremel with a very small disc on it. use that to make a flat head slot in the bolt. remove the bolt and replace. the 2nd and easier is to take a larger screwdriver to see if the tip of it will seat better than the small one they included (I think that small one belongs in the trash :D). I use a number 2 phillips stubby with a large cushion handle (helps add some torque)
     
    #29 Geof, Nov 11, 2016
  10. Cody Holland

    Cody Holland Member

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    *fake Wines* UGH so much work to get a new working printer!!
    lol
    I will the the second idea first (even though I didnt get a screw driver with mine, besides the micro one that was lodged inside of the wires in the bottom) so i have been using a large one from Lowes
     
    #30 Cody Holland, Nov 11, 2016
  11. Geof

    Geof Volunteer Moderator
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    something that may help is to push hard on the screwdriver handle while holding the x carriage down. If they torqued it that hard its going to be a bit of work to get the screw out. once the screw is out throw it away and put a new one in :D .
     
    #31 Geof, Nov 11, 2016
  12. Geof

    Geof Volunteer Moderator
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    That is our hobby in a nut shell :D
     
    #32 Geof, Nov 11, 2016
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  13. Cody Holland

    Cody Holland Member

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    Not with my M3D :p
     
    #33 Cody Holland, Nov 11, 2016
  14. Geof

    Geof Volunteer Moderator
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    lol you might be the only one I've ever heard that had a good experience with them (mostly complained about instanely long print times)

    I got to play with one the other day and my word....probably at least 4x slower than any of mine :p
     
    #34 Geof, Nov 11, 2016
  15. Cody Holland

    Cody Holland Member

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    I didn't know it was slow until someone else pointed it out to me recently lol, I just used to set it before I sent to bed and work and would come home to a new print lol
     
    #35 Cody Holland, Nov 11, 2016
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  16. Geof

    Geof Volunteer Moderator
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    now just think of how big a print you'll be able to do in the same amount of time :D
     
    #36 Geof, Nov 11, 2016
  17. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    If you go 'big bore' with a volcano you can spew out filament like a geyser....
     
    #37 mark tomlinson, Nov 11, 2016
  18. Geof

    Geof Volunteer Moderator
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    Still scared to have a volcano in my house ;)
     
    #38 Geof, Nov 11, 2016
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  19. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    1.2mm at 4000 mm/sec....ummmmm. :)
     
    #39 mark tomlinson, Nov 11, 2016
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  20. danzca6

    danzca6 Well-Known Member

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    Just don't forget your Ruby slippers

    "There's no place like G28...there's no place like G28 ...there's no place like G28"
     
    #40 danzca6, Nov 11, 2016
    Last edited: Nov 11, 2016
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