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Robo3D DOA (Damaged on Arrival)?

Discussion in 'Off Topic' started by Shrp77, Oct 24, 2013.

  1. Shrp77

    Shrp77 New Member

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    Hi guys,

    Anyone know how I can get in touch with the Robo3d team regarding the warranty? I received my robo3d yesterday, opened the box and found the build plate was shattered...

    I sent a message to them from the "contact us" page on their site. Is there anything else to do?

    I live in San Diego and offered to drop off the unit for repairs...
     

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  2. tesseract

    tesseract Moderator
    Staff Member

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    Sorry to hear that. They have a technical support thread on this forum I would drop them a not there as well they are the only ones that can access it I believe
     

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