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My robo 3dr1 isnt printing tall enough

Discussion in 'General Questions' started by StevenPatterson, Jul 5, 2015.

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  1. StevenPatterson

    StevenPatterson New Member

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    Example.. When I print a 1 inch calibration cube, all sides are perfect except for the hight. It is around,
    0.85 " it's supposed to be 1" tall.


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    #1 StevenPatterson, Jul 5, 2015
  2. jtn7040

    jtn7040 Active Member

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    Are you on 3.0 firmware. They fixed the z steps per mm on that update

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    #2 jtn7040, Jul 5, 2015
  3. StevenPatterson

    StevenPatterson New Member

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    I updated it in matter control but every time I do it says it's the same version, "(ROBO3DR1V2)" unless I'm doing it wrong. Any suggestions?


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    #3 StevenPatterson, Jul 5, 2015
  4. jtn7040

    jtn7040 Active Member

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    Does it say upgrade or revert next to it?

    You can always load the software manually go to the firmware page on the robo3d website

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    #4 jtn7040, Jul 5, 2015
  5. StevenPatterson

    StevenPatterson New Member

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    It says "(update available) change or update "


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    #5 StevenPatterson, Jul 5, 2015
  6. jtn7040

    jtn7040 Active Member

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    Hit the update button with your printer connected. It should automatically do it. When it's done it will say the new firmware then have revert next to it. Let me know what it says

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    #6 jtn7040, Jul 5, 2015
  7. StevenPatterson

    StevenPatterson New Member

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    It says,"(update available) change or update ". It says that every time.


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    #7 StevenPatterson, Jul 5, 2015
  8. jtn7040

    jtn7040 Active Member

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    It does nothing at all when you hit update?

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    #8 jtn7040, Jul 5, 2015
  9. StevenPatterson

    StevenPatterson New Member

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    Pretty much


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    #9 StevenPatterson, Jul 5, 2015
  10. jtn7040

    jtn7040 Active Member

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    Do you have the latest software from matter control?

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    #10 jtn7040, Jul 5, 2015
  11. StevenPatterson

    StevenPatterson New Member

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    Well it does disconnect from my printer and goes through the motions of updating but that's it


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    #11 StevenPatterson, Jul 5, 2015
  12. StevenPatterson

    StevenPatterson New Member

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    I have matter control 1.2


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    #12 StevenPatterson, Jul 5, 2015
  13. jtn7040

    jtn7040 Active Member

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    Seems strange that it says its updating and doesn't. I guess you will have to load the firmware manually. Do you have a new r1 or the kickstarter one?

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    #13 jtn7040, Jul 5, 2015
  14. StevenPatterson

    StevenPatterson New Member

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    The new one just got it in this week


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    #14 StevenPatterson, Jul 5, 2015
  15. jtn7040

    jtn7040 Active Member

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    Download the firmware from the website and you will have to upload it manually. Not sure how to manually do it from matter control but there is an option for it. I go through the ardiuno software to update and change mine

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    #15 jtn7040, Jul 5, 2015
  16. StevenPatterson

    StevenPatterson New Member

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    Thanks I'll try it. Thanks for the reply


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    #16 StevenPatterson, Jul 5, 2015
  17. jtn7040

    jtn7040 Active Member

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    Let me know how it goes!
     
    #17 jtn7040, Jul 5, 2015
  18. Harry

    Harry Team ROBO 3D
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    Hey! Also checkout: guide.robo3d.com/Wiki/ROBO_3D_Firmware_Release_Notes
    We have a hex file for Matter Control for easy updating of the latest firmware release. That should work...but let me know if not!
    Regards,
    Harry
    Team ROBO 3D
     
    #18 Harry, Jul 5, 2015
    Last edited: Jul 28, 2015
  19. Sonny's Robo3D

    Sonny's Robo3D Member

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    I had the same exact issue and for the life of me couldn't get Matter Control to update even though I pressed the update button and even tried the change button and upload. Ended up doing it through the Arduino Software - following this thread: http://community.robo3d.com/index.p...ate-and-edit-robo-firmware-with-arduino.5227/
    It's a little more work but the instructions from the Inspector General Snogget were easy to follow. Once I updated through the Arduino it picked up the update in Matter Control.
     
    #19 Sonny's Robo3D, Jul 6, 2015
  20. jtn7040

    jtn7040 Active Member

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    Just out of curiosity what version of windows are you guys running? I'm on 8.1 and I didn't have any issues updating the firmware?

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    #20 jtn7040, Jul 6, 2015
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