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Solved Extruder not heating up

Discussion in 'Troubleshooting' started by Tim Pilcher, Apr 27, 2016.

  1. Tim Pilcher

    Tim Pilcher New Member

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    Hi Guys,
    Just took in my new Robo R1+ from amazon today, unpacked it and setup according to the instructions. Problem is the Extruder is not working at all. Its not heating up. The bed is heating and everything seems to work just fine but the extruder is not responding to the matter control software.

    I was really looking forward to playing with this today.....just unlucky i guess!!!

    Any ideas before I send it back.....

    Thanks
    TIM
     
    #1 Tim Pilcher, Apr 27, 2016
  2. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    Any errors in the console log?
    Not a MC user myself, but this might help:

    http://wiki.mattercontrol.com/Options/G-Code_Terminal

    Scroll all the way back to make sure you see any errors.
    If you can't find anything since you got it from Amazon (good move) I would get it replaced under warranty.
     
    #2 mark tomlinson, Apr 27, 2016
  3. TstarkEngineering

    TstarkEngineering Active Member

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    flip the machine over. unscrew the screws that holdon the plate. Check to make sure the connector is plugged in T0. Also make sure that the two cloth covered wires are also screwed into the board. If all looks good with that also check the connectors at the extruder itself.
     
    #3 TstarkEngineering, Apr 27, 2016
  4. Tim Pilcher

    Tim Pilcher New Member

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    Thanks for the replies.
    I'll give it a good look over tonight.

    Regards
    TIM
     
    #4 Tim Pilcher, Apr 28, 2016
  5. Tim Pilcher

    Tim Pilcher New Member

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    HI,
    Thanks for the answers.
    It seems that the connector underneath the machine had fallen out as you mentioned.

    Once I reseated the connector all is working ok.

    Thanks again
    TIM
     
    #5 Tim Pilcher, Apr 29, 2016
    KTMDirtFace and mark tomlinson like this.
  6. KTMDirtFace

    KTMDirtFace Well-Known Member

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    Its annoying that that kinda thing happens on new printers ( one of mine had a similar thing ).

    Glad you got it working.
     
    #6 KTMDirtFace, Apr 29, 2016
    Geof likes this.
  7. Geof

    Geof Volunteer Moderator
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    Shipping is the biggest demon there is and man are these printers delicate when being moved lol, I took my ditto and the robo to a jr high for a 3d printing class (my little sisters school teaches about printers but doesn't have one) the ditto made it fine the robo needed some love after transport.... That was 7 miles lol.
     
    #7 Geof, Apr 29, 2016
  8. KTMDirtFace

    KTMDirtFace Well-Known Member

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    Well in my case a wire wasn't screwed down on the power supply..thats not coming off from shipping had it been assembled properly.
     
    #8 KTMDirtFace, Apr 29, 2016

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