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Unresolved XXL controller button stops working?

Discussion in 'Troubleshooting' started by Wild8Wire, May 2, 2016.

  1. Wild8Wire

    Wild8Wire Member

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    I've got a reprap XXL controller which I've been using for about 3 weeks (and really like), but yesterday, the knob button (push to select) stopped working. It senses the SD card removal/insertion, and even the rotary function of the knob is fine ... just can't select anything. Has anyone seen this before, and maybe know a reset/fix?

    I contacted the seller, but was curious (in the meantime) if anyone had a quick solution.
     
    #1 Wild8Wire, May 2, 2016
  2. Geof

    Geof Volunteer Moderator
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    Mine gets sticky from time to time try taking it out of the case if your running one and see if it works?
     
    #2 Geof, May 2, 2016
  3. Wild8Wire

    Wild8Wire Member

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    Did that right before posting; no luck
     
    #3 Wild8Wire, May 2, 2016
  4. Geof

    Geof Volunteer Moderator
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    Last ditch effort unplug it and re plug it from the ramps. Doubtful but worth a shot. Hit up printed solid for replacement. He stands by what he sells
     
    #4 Geof, May 2, 2016
  5. Printed Solid

    Printed Solid Volunteer Admin
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    I think we've had one or two issues where the encoder dies entirely, but I think that this is the first time I've seen one where only the push button function fails. Are you still physically able to press it? I'm guessing that something is stuck in the assembly blocking a contact. Maybe try hitting it with some compressed air?
     
    #5 Printed Solid, May 2, 2016
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  6. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    Yep. That sounds like a switch/encoder mechanical failure.
     
    #6 mark tomlinson, May 3, 2016
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  7. Wild8Wire

    Wild8Wire Member

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    Thanks for the replies. Forgot Printed Solid was on here, and I've already sent an e-mail on the issue.

    Already disconnected/reconnected it without success. Yes, butting can physically be pressed. It doesn't make the beep tone, so it's essentially not detecting that it's pressed. I'll try blowing it out with air to rule out blockage, but thinking it's something else. Will get back on this later.
     
    #7 Wild8Wire, May 3, 2016
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  8. Printed Solid

    Printed Solid Volunteer Admin
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    @Wild8Wire Let me know if you end up running out of things to try and we can get you set up with a replacement.
     
    #8 Printed Solid, May 3, 2016
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