I submitted a ticket a few days ago to support and haven't heard anything so I thought I'd ask here. I haven't touched my printer for 3 months and I went to go use it again for a project it wasn't working and I opened it up and there was shredded tissue paper all inside the printer. A mouse made a home somehow. Still don't know how it got in there. I cleaned out everything and found there are quite a few wires chewed up and I'm wanting to see if Robo sells replacement wires I can buy. At this point it would probably be easier for me to buy all the wires to just rewire the entire printer. Any help would be appreciated. Thanks, Chris.