Hello! I'm back with another problem... So recently I decided to turn off my printer the proper way with the shutdown button through the menu of the printer compared to when I would just reach around the printer and hit the power switch. It was taking an awfully long time for the screen to go black so I went ahead and shut it down via switch. When I came back to turn it on it would only display the Robo blue screen and stay there. I looked at the forms for similar problems and it turns out that I should have made an image of my sd card first thing when I got the printer. I contacted support and they sent me a new operating system for the c2. I followed all procedures and it booted up to the main screen but now the LCD isn't picking up any touch inputs. I have unplugged all wires to the LCD and plugged them back in but still nothing. The support has given up on me and have told me to just print via octoprint... I'm still unsure if it's a hardware or software problem since this all happened... All help is appreciated!