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No official technical support so looking for unofficial

Discussion in 'Troubleshooting' started by keraynopoylos, Oct 26, 2013.

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  1. keraynopoylos

    keraynopoylos New Member

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    That's not entirely accurate.

    It never worked properly as the rail problem existed from day one(and me being inexperienced, thought it was due to the Y axis not being level, so waited for the springs I ordered back then, in order to do Jeff's mod).

    But for a couple of weeks it would print, at least at the center of the bed and not very big parts(and had pretty goodprints too). It's the last roughly two and a half weeks that I can't print almost anything.
     
  2. keraynopoylos

    keraynopoylos New Member

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    Slider changed and no improvement at all, sadly...

    Also still no word form the Robo3d team.

    Tomorrow will take it all apart again and will change the other slider too, just in case(but not too optimistic).

    Will update, but running out of ideas...
     
  3. Das Wookie

    Das Wookie Active Member

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    Ughhh! Sorry man! Hopefully the second swap works out for you!
     
  4. keraynopoylos

    keraynopoylos New Member

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    Have to set the records straight:

    There was a response from Jerry that I didn't notice till just now. It was marked as read even though I never read it. Not sure how it happened.

    In a nutshell, I tried just about everything yesterday. I managed to get it a bit better, but far from ok.
     
  5. keraynopoylos

    keraynopoylos New Member

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    Update:

    Since the printer is still far from being ok, Jerry -after explaining all the different things I've tried- offered on behalf of the robo3d team to send me spare parts to replace the Y platform.

    I am now happy with the support I've been given.
     
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  6. Das Wookie

    Das Wookie Active Member

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    I figured that would be the ultimate result. Just had to go through the (albeit slow) debugging and troubleshooting process. It's frustrating, but I'm happy they are standing behind their product and making it right.
     
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