Simplify 3D and Robo C2

I finally made the purchase to get Simplify 3D. Mostly for my Duplicator 4S. I'm glad I finally did it as the 4S is quickly becoming one of my top favorite printers now. Funny how a simple program makes that much of a difference.

I'm trying to set it up with the C2 now. The last update for Cura didn't do me any favors. I was getting good prints before that, but now supports are welded to the print, there's layer shifting, all sorts of bad things that didn't happen before. But trying to run Simplify 3D, it wants to push the data on the comm 4 port and even though I told it a C2, it's linking to the R1+. I even hit print and it just went straight to the R1+.

How do you make it see the C2? Both printers are connected to the same computer. I have had issues with MatterControl even fighting for the comm 4 port and just not seeing the R1+ because the C2 was taking the port. Can it be manually changes somehow so that the C2 is it's own port and run it in Simplify 3D? I'd also still want to use Cura for certain things as well.

 

I guess I'm not sure how to do that. Is there a walk through somewhere for it?

 

It apparently will connect fine to the R1+, but I'm fine with Matter Control for now. I mostly use that printer for the big stuff. I think that's probably the issue too with the C2. Since it's running through OctoPrint, I'm guessing Simplify 3D just isn't seeing it correctly.

 

I sent an email to the help address. I figure maybe they might can give me some info. I've been Google searching for days and haven't found anything about the comm port issue. I guess they use the same board so the computer thinks they are both comm port 4 and using OctoPrint maybe bypasses the comm port for the C2 so it allows it to print? If I'm understanding the issue correctly. There's gotta be a work around somehow.

 

Ok, thanks. I'll give that a try. I had saved a file to a USB drive and tried loading it up. The Z coordinates were off. It ended up being too close to the bed and wouldn't print. It also had done the bed leveling like normal and heated the extruder. It ran the line at the front and then dropped the bed all the way down and brought it back up to bed level again while dumping filament every where. I don't know what that was all about, but I only tried it 2 times then stopped trying.

 

Yeah I have the z offset fine when it's setup in Cura. I was testing a print now that's been going over an hour and so far no shifts and I have the supports turned off. So I'm thinking it's something with the support settings that got messed up when 2.5 installed.