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Y axis motor doesn't move with a strident noise

Discussion in 'Troubleshooting' started by inscripgmail, Aug 27, 2014.

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  1. inscripgmail

    inscripgmail New Member

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    Hi,

    After using my 3D printer for a couple of months without any problems, I have a big problem with the Y axis :
    With the belt, the Y axis motor doesn't work....it tries to move like there is no sufficient power, and there is a strident noise which stops when I click on "stop motor".... :-(

    If I remove the bed and the belt, the motor moves but with the same noise....

    I uploaded a video from the motor, set the volume up !

    Thanks for your help.
    Benjamin
     
    #1 inscripgmail, Aug 27, 2014
  2. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    If you printer is still under warranty (6 months--I think) then contact technical support with the link on the forum main page and explain the issue. They should replace that motor.
     
    #2 mark tomlinson, Aug 27, 2014
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