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  <channel>
    <title>Troubleshooting</title>
    <description>Troubleshooting your E3 3D Printer</description>
    <pubDate>Fri, 09 Oct 2026 02:31:44 +0000</pubDate>
    <lastBuildDate>Fri, 09 Oct 2026 02:31:44 +0000</lastBuildDate>
    <generator>ROBO 3D User Forum</generator>
    <link>http://community.robo3d.com/index.php?forums/troubleshooting.96/</link>
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    <item>
      <title>Filament stuck in tube</title>
      <pubDate>Mon, 24 Feb 2025 18:33:34 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/filament-stuck-in-tube.25038/</link>
      <guid>http://community.robo3d.com/index.php?threads/filament-stuck-in-tube.25038/</guid>
      <author>invalid@example.com (Emily Finan)</author>
      <dc:creator>Emily Finan</dc:creator>
      <content:encoded><![CDATA[I have a short piece of filament stuck in the tube between the hot end and the extruder. I&#039;ve had jams that I&#039;ve been able to pull out, but this one is inside the tube. I can&#039;t reach with with tweezers or pliers. I also don&#039;t seem to have anything strong enough to push it into the hot end or through the extruder. Any help would be great.]]></content:encoded>
      <slash:comments>7</slash:comments>
    </item>
    <item>
      <title>E3 extruder not heating</title>
      <pubDate>Sun, 26 Jan 2025 15:37:45 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/e3-extruder-not-heating.24108/</link>
      <guid>http://community.robo3d.com/index.php?threads/e3-extruder-not-heating.24108/</guid>
      <author>invalid@example.com (Tina Hurlbert)</author>
      <dc:creator>Tina Hurlbert</dc:creator>
      <content:encoded><![CDATA[I love my E3 and it&#039;s been working great.  However, today I went to fire her up and the extruder will not print.  The bed heats just fine, but the extruder just stays at 30 degrees C.  Help!]]></content:encoded>
      <slash:comments>6</slash:comments>
    </item>
    <item>
      <title>ROBO E3 PRO bed overheating</title>
      <pubDate>Thu, 03 Oct 2024 16:53:41 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/robo-e3-pro-bed-overheating.25016/</link>
      <guid>http://community.robo3d.com/index.php?threads/robo-e3-pro-bed-overheating.25016/</guid>
      <author>invalid@example.com (NathanHudgins)</author>
      <dc:creator>NathanHudgins</dc:creator>
      <content:encoded><![CDATA[The bed of my printer starts heating up uncontrollably as soon as it is powered on.]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Need new e3 Pro nozzle</title>
      <pubDate>Sun, 22 Sep 2024 20:09:55 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/need-new-e3-pro-nozzle.24985/</link>
      <guid>http://community.robo3d.com/index.php?threads/need-new-e3-pro-nozzle.24985/</guid>
      <author>invalid@example.com (Michaela Austin)</author>
      <dc:creator>Michaela Austin</dc:creator>
      <content:encoded><![CDATA[Anyone know how I can get a new e3 Pro nozzle?  Mine is clogged and I can&#039;t get in touch with tech support or find anything on the website about ordering a new one.]]></content:encoded>
      <slash:comments>5</slash:comments>
    </item>
    <item>
      <title>robo E3 problems</title>
      <pubDate>Mon, 05 Feb 2024 21:50:17 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/robo-e3-problems.24963/</link>
      <guid>http://community.robo3d.com/index.php?threads/robo-e3-problems.24963/</guid>
      <author>invalid@example.com (Lesley Galyas)</author>
      <dc:creator>Lesley Galyas</dc:creator>
      <content:encoded><![CDATA[I need help with my school robo E3 3D printer.  I&#039;m the STEM Specialist in a public schools in NM.  We have problems with the filament Guide tube getting clogged to no end.  I don&#039;t know the size of the guide tube and where to get them.  Thanks!]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Screws for Filament Feed Motor</title>
      <pubDate>Tue, 09 Jan 2024 23:36:00 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/screws-for-filament-feed-motor.24961/</link>
      <guid>http://community.robo3d.com/index.php?threads/screws-for-filament-feed-motor.24961/</guid>
      <author>invalid@example.com (Glen England)</author>
      <dc:creator>Glen England</dc:creator>
      <content:encoded><![CDATA[I&#039;m the IT Support person for my school and I&#039;m trying to repair a Robo 3D E3 printer that was obtained through a grant. Unfortunately, the teacher who obtained the grant moved away from our school and the printer was unused for a while.<br />
<br />
The teacher who took over disassembled (for some unknown reason) the filament feed motor and then proceeded to lose the screws. If you reference the page here that describes the procedure the screws in question are 3, 4, and 5.<br />
<br />
A search for parts seems to...<br />
<br />
<a href="http://community.robo3d.com/index.php?threads/screws-for-filament-feed-motor.24961/" class="internalLink">Screws for Filament Feed Motor</a>]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Hotend Not Heating (Replaced Nozzle, Plugged and Replugged)</title>
      <pubDate>Fri, 06 Oct 2023 02:02:21 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/hotend-not-heating-replaced-nozzle-plugged-and-replugged.24944/</link>
      <guid>http://community.robo3d.com/index.php?threads/hotend-not-heating-replaced-nozzle-plugged-and-replugged.24944/</guid>
      <author>invalid@example.com (Teacher Kelly)</author>
      <dc:creator>Teacher Kelly</dc:creator>
      <content:encoded><![CDATA[Update: I should have posted back in April when I first started trying to fix this thing. As soon as I posted, I noticed one more wire in the top back corner I somehow hadn&#039;t seen before. Unplugged, replugged and magically we&#039;re back in business. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie1" alt=":)" title="Smile    :)" /><br />
<br />
Hello!<br />
I inherited this 3D printer to use in my classroom after our old media center person left our school. Things were going fine all last year until literally the last week of school. The printer jammed and the piece slid off the bed and it...<br />
<br />
<a href="http://community.robo3d.com/index.php?threads/hotend-not-heating-replaced-nozzle-plugged-and-replugged.24944/" class="internalLink">Hotend Not Heating (Replaced Nozzle, Plugged and Replugged)</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>E3 bed not moving correctly</title>
      <pubDate>Sat, 18 Mar 2023 20:19:29 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/e3-bed-not-moving-correctly.24886/</link>
      <guid>http://community.robo3d.com/index.php?threads/e3-bed-not-moving-correctly.24886/</guid>
      <author>invalid@example.com (bbrey7)</author>
      <dc:creator>bbrey7</dc:creator>
      <content:encoded><![CDATA[The bed of my printer has not been moving correctly. When I try to move it backward on the y-axis, it make a crunching like noise and doesn&#039;t move that much. I tried to figure out what it was and how to fix it, but I couldn&#039;t. Any suggestions or ideas of what to do would help greatly. Thank you.]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>ROBO e3 Not homing and making grinding noise.</title>
      <pubDate>Fri, 23 Dec 2022 02:26:54 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/robo-e3-not-homing-and-making-grinding-noise.24860/</link>
      <guid>http://community.robo3d.com/index.php?threads/robo-e3-not-homing-and-making-grinding-noise.24860/</guid>
      <author>invalid@example.com (Jarom Smith)</author>
      <dc:creator>Jarom Smith</dc:creator>
      <content:encoded><![CDATA[Hello, I am kind of desperate to find an answer. My robo e3 (mini version) is having homing and grinding issues. Initially the filament sensor broke so I replaced it and it started to feed filament properly. But now it is making a grinding noise when trying to home and start a print. The printer is hitting all limit switches and it seemed to be the x-axis sensor that might have been the issue. I have replaced the entire print head and checked the black tab to make sure it is intact. It still...<br />
<br />
<a href="http://community.robo3d.com/index.php?threads/robo-e3-not-homing-and-making-grinding-noise.24860/" class="internalLink">ROBO e3 Not homing and making grinding noise.</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>USB port is not recognizing my drive</title>
      <pubDate>Fri, 07 Jan 2022 01:37:55 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/usb-port-is-not-recognizing-my-drive.24706/</link>
      <guid>http://community.robo3d.com/index.php?threads/usb-port-is-not-recognizing-my-drive.24706/</guid>
      <author>invalid@example.com (Kathleen Reppin)</author>
      <dc:creator>Kathleen Reppin</dc:creator>
      <content:encoded><![CDATA[The USB port on my robo e3 printer is not working.   It recognizes the inserted thumb drive at boot up, but then loses the connection.  Moving it u and down, or pushing it in doesn&#039;t help.  The printer is about a year and a half old but don&#039;t get constant use due to being in a school.   Has any one else encountered this?]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>E3 Printer "File format error"</title>
      <pubDate>Mon, 30 Aug 2021 17:04:24 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/e3-printer-file-format-error.24505/</link>
      <guid>http://community.robo3d.com/index.php?threads/e3-printer-file-format-error.24505/</guid>
      <author>invalid@example.com (brendanl76476)</author>
      <dc:creator>brendanl76476</dc:creator>
      <content:encoded><![CDATA[I&#039;ve been fighting with this error over the last few days struggling to figure why it&#039;s happening. I&#039;ll upload a .gcode file into a USB drive that was exported via Simplify3D and attempt to print it, but upon clicking the triangle shaped print button next to the file name or the print icon located between delete and copy, I&#039;ll be prompted with the &quot;File format error&quot;. I&#039;ve used the same process in the past to upload files for print and it&#039;s worked without any trouble. Even preexisting .gcode...<br />
<br />
<a href="http://community.robo3d.com/index.php?threads/e3-printer-file-format-error.24505/" class="internalLink">E3 Printer &quot;File format error&quot;</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>E3-Pro Filament not loading...clicking noise</title>
      <pubDate>Tue, 04 May 2021 21:29:11 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/e3-pro-filament-not-loading-clicking-noise.24275/</link>
      <guid>http://community.robo3d.com/index.php?threads/e3-pro-filament-not-loading-clicking-noise.24275/</guid>
      <author>invalid@example.com (john baskett 1234)</author>
      <dc:creator>john baskett 1234</dc:creator>
      <content:encoded><![CDATA[I was printing something overnight, and the filament suddenly jammed. The machine &#039;finished&#039; the print, however only the bottom half of the print was actually done. When I tried checking the filament through an un-load/load, there is a clicking noise and I am unable to load the filament into the machine. It only goes 1/2 way in then jams. How do I fix this? And, how do I prevent this in the future?]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Robo print - zero layer top/bottom</title>
      <pubDate>Sun, 28 Feb 2021 04:51:52 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/robo-print-zero-layer-top-bottom.24232/</link>
      <guid>http://community.robo3d.com/index.php?threads/robo-print-zero-layer-top-bottom.24232/</guid>
      <author>invalid@example.com (Baron Reyna)</author>
      <dc:creator>Baron Reyna</dc:creator>
      <content:encoded><![CDATA[Howdy!<br />
<br />
One of the projects we are attempting to print has in the instructions to not include a top or bottom layer. Roboprint does allow me to change those settings for the top amd bottom layer but 1 layer is the smallest I can go. <br />
<br />
Any ideas or suggestion?]]></content:encoded>
      <slash:comments>4</slash:comments>
    </item>
    <item>
      <title>Roboprint not connecting to E3 via wifi</title>
      <pubDate>Mon, 13 Jul 2020 22:47:05 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/roboprint-not-connecting-to-e3-via-wifi.24018/</link>
      <guid>http://community.robo3d.com/index.php?threads/roboprint-not-connecting-to-e3-via-wifi.24018/</guid>
      <author>invalid@example.com (Rob Valentine)</author>
      <dc:creator>Rob Valentine</dc:creator>
      <content:encoded><![CDATA[Hello,<br />
When connecting via Roboprint &amp; WiFi, and entering the IP address that is shown on the E3, it is not connecting. We have been able to do so before. Our WiFi checks out ok and other printer brands are working with WiFi. The firmware is updated. The printer is able to connect to our MyStemKits cloud OS.]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Roboprint</title>
      <pubDate>Mon, 13 Jul 2020 19:25:35 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/roboprint.23837/</link>
      <guid>http://community.robo3d.com/index.php?threads/roboprint.23837/</guid>
      <author>invalid@example.com (Eric Dahlgren)</author>
      <dc:creator>Eric Dahlgren</dc:creator>
      <content:encoded><![CDATA[I wasn&#039;t sure if this was the right place to post this or to the software folder of the printer page. I work for a STEM camp that uses a few Robo E3&#039;s. Since I only work with this group over the summer its been a few months since I&#039;ve used the Roboprint software so i just upgraded to the newest version. We are trying to start printing frames for face-shields and face masks. When I tried to slice I made sure to disable the raft but when I see the file after it has a raft on the bottom....<br />
<br />
<a href="http://community.robo3d.com/index.php?threads/roboprint.23837/" class="internalLink">Roboprint</a>]]></content:encoded>
      <slash:comments>6</slash:comments>
    </item>
    <item>
      <title>Bed not heating</title>
      <pubDate>Sun, 02 Feb 2020 00:49:34 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/bed-not-heating.23561/</link>
      <guid>http://community.robo3d.com/index.php?threads/bed-not-heating.23561/</guid>
      <author>invalid@example.com (Alvin Jacob)</author>
      <dc:creator>Alvin Jacob</dc:creator>
      <content:encoded><![CDATA[Hi,<br />
<br />
On giving the command to increase the temperature of the bed, the whole system restarts itself.<br />
<br />
Please help!!]]></content:encoded>
      <slash:comments>9</slash:comments>
    </item>
    <item>
      <title>Constant Jamming on the hotend/Clicking extruder</title>
      <pubDate>Fri, 05 Apr 2019 17:49:37 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/constant-jamming-on-the-hotend-clicking-extruder.23259/</link>
      <guid>http://community.robo3d.com/index.php?threads/constant-jamming-on-the-hotend-clicking-extruder.23259/</guid>
      <author>invalid@example.com (Geof)</author>
      <dc:creator>Geof</dc:creator>
      <content:encoded><![CDATA[I had noticed on longer prints, regardless of seasoning or what material I used the hotend would partially jam and the extruder would click. I noticed the cold end fan which doubles as a part cooler seemed to be blowing the wrong direction (blowing out of the carriage vs pushing into the carriage).  As a test I flipped the fan and all the clicking/jams seemed to go away.  <br />
<br />
To do this test yourself.  Power off the machine.  Pull out the ribbon cable.  next to where you pulled out the ribbon...<br />
<br />
<a href="http://community.robo3d.com/index.php?threads/constant-jamming-on-the-hotend-clicking-extruder.23259/" class="internalLink">Constant Jamming on the hotend/Clicking extruder</a>]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Noisy z movement and fix</title>
      <pubDate>Tue, 02 Apr 2019 01:58:25 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/noisy-z-movement-and-fix.23248/</link>
      <guid>http://community.robo3d.com/index.php?threads/noisy-z-movement-and-fix.23248/</guid>
      <author>invalid@example.com (Geof)</author>
      <dc:creator>Geof</dc:creator>
      <content:encoded><![CDATA[<a href="http://community.robo3d.com/index.php?attachments/17268/" target="_blank">View attachment 17268</a>
	
 

	<a href="http://community.robo3d.com/index.php?attachments/17266/" target="_blank">View attachment 17266</a>
	
 while running my E3 I noticed a rather mild but persistent popping noise coming from the Z Axis when homing and starting a print.<br />
<br />
I took the top off to get a better look (open the door and look up, there are two Phillips screws and the entire top comes off as one piece) and found it’s a single z motor and a belt that connects the two z rods.  I tightened this belt and all noise went away.  As per usual the belt loose made a thud when...<br />
<br />
<a href="http://community.robo3d.com/index.php?threads/noisy-z-movement-and-fix.23248/" class="internalLink">Noisy z movement and fix</a>]]></content:encoded>
    </item>
    <item>
      <title>E3 FAQ: frequently asked questions</title>
      <pubDate>Mon, 18 Mar 2019 22:26:45 +0000</pubDate>
      <link>http://community.robo3d.com/index.php?threads/e3-faq-frequently-asked-questions.23201/</link>
      <guid>http://community.robo3d.com/index.php?threads/e3-faq-frequently-asked-questions.23201/</guid>
      <author>invalid@example.com (Geof)</author>
      <dc:creator>Geof</dc:creator>
      <content:encoded><![CDATA[***Work in Progress***<br />
Robo 3D Youtube channel with E3 Specific Videos for getting started: <br />
<iframe width="500" height="300" src="https://www.youtube.com/embed/videos?wmode=opaque" frameborder="0" allowfullscreen></iframe><br />
<br />
<br />
1. What is the Robo E3:<br />
The Robo E3 is Robo 3Ds EDU focused 3D Printer.<br />
<a href="https://robo3d.com/products/robo-e3" target="_blank" class="externalLink" rel="nofollow">https://robo3d.com/products/robo-e3</a><br />
<br />
2.  What does it cost:<br />
It retails for 999.99 as a base package (there are also bundles with multiple printers and MY STEM KITS Packages)<br />
<br />
3. Print size and features:<br />
The Printer has a 150x150x150 build area<br />
Heated and removable build Plate (100C)...<br />
<br />
<a href="http://community.robo3d.com/index.php?threads/e3-faq-frequently-asked-questions.23201/" class="internalLink">E3 FAQ: frequently asked questions</a>]]></content:encoded>
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