1. Got a question or need help troubleshooting? Post to the troubleshooting forum or Search the forums!

Solved Anyone know what this hardware error pop up means?

Discussion in 'Troubleshooting' started by RyeMAC3, Jul 25, 2016.

Thread Status:
Not open for further replies.
Page 1 of 3
  1. RyeMAC3

    RyeMAC3 Member

    Joined:
    Feb 14, 2015
    Messages:
    71
    Likes Received:
    25
    I periodically get this pop up just after the bed has leveled. The printer just stops and I get this pop up. I have to power cycle the printer, restart MatterControl and enter M999 into the console. Sometimes I have to do it 2-3 times before the printer prints again.

    I have an R1 that's about 1.5 years old.

    Any ideas?
     

    Attached Files:

    #1 RyeMAC3, Jul 25, 2016
  2. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    In your g code terminal or.log.is the actual error. We will need to see that. My blind guess would be a temp fall. Check your rhermistor and connections. Just a shot in the dark without the actual error
     
    #2 Geof, Jul 25, 2016
    mark tomlinson likes this.
  3. RyeMAC3

    RyeMAC3 Member

    Joined:
    Feb 14, 2015
    Messages:
    71
    Likes Received:
    25
    The temp always holds solid at 210/50. Next time it craps out, I'll post the log.
     
    #3 RyeMAC3, Jul 26, 2016
  4. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Joined:
    Feb 21, 2013
    Messages:
    23,914
    Likes Received:
    7,338
    Yea, visually the temperature will not normally show the spikes that the firmware thinks are happening.
     
    #4 mark tomlinson, Jul 26, 2016
  5. RyeMAC3

    RyeMAC3 Member

    Joined:
    Feb 14, 2015
    Messages:
    71
    Likes Received:
    25
    So it just did it again. Here's the log....."Extruder switched off. Temperature fell too much during print".

    However, it's not even printing. I just pressed Preheat to get things warmed up while I load my file, etc.

    So what does this mean?
     

    Attached Files:

    #5 RyeMAC3, Jul 27, 2016
  6. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    Check your thermistor and connections. Also try preheating with cooling fans off and see if it works. Could be a failing heater.
     
    #6 Geof, Jul 27, 2016
  7. RyeMAC3

    RyeMAC3 Member

    Joined:
    Feb 14, 2015
    Messages:
    71
    Likes Received:
    25
    How do you check the thermistor? Where is it? And what does a "bad" one look like?
     
    #7 RyeMAC3, Jul 27, 2016
  8. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    Which printer do you have ? Which hotend ?
     
    #8 Geof, Jul 27, 2016
  9. RyeMAC3

    RyeMAC3 Member

    Joined:
    Feb 14, 2015
    Messages:
    71
    Likes Received:
    25
    It's an R1. All original stock. No modifications. About 1.5 years old.
     
    #9 RyeMAC3, Jul 27, 2016
  10. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    There is a black rubber boot around your hotend that holds your thermistor in place. Does that look intact ? Your thermistor will be two small wires going to the heat block (the two bigger wires are your heater. There is a quick connector by the hotend and another on the ramps board under the printer, I have an r1+ so I can't help with photos
     
    #10 Geof, Jul 27, 2016
  11. RyeMAC3

    RyeMAC3 Member

    Joined:
    Feb 14, 2015
    Messages:
    71
    Likes Received:
    25
    I took that rubber boot off. Man, what a mess it was under there. I guess 1.5 years worth of crumbly bits. So I found the heater and the thermistor. Does that look OK? Does the thermistor just pull out? I'm afraid to tug on those wires incase I snap them off.
     
    #11 RyeMAC3, Jul 27, 2016
  12. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    #12 Geof, Jul 27, 2016
  13. RyeMAC3

    RyeMAC3 Member

    Joined:
    Feb 14, 2015
    Messages:
    71
    Likes Received:
    25
    It's an R1. All original stock. Weird, where did my picture go? ....I'll attach again....looks like it says "hexagon" on the extruder.
     

    Attached Files:

    #13 RyeMAC3, Jul 27, 2016
  14. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    It looks like the thermistor wires are hanging low are they disconnected? And yes your correct its a hexagon
     
    #14 Geof, Jul 27, 2016
  15. RyeMAC3

    RyeMAC3 Member

    Joined:
    Feb 14, 2015
    Messages:
    71
    Likes Received:
    25
    Yes, the only way to get the rubber boot off was to disconnect the wires at the disconnects and move them out the way.
     
    #15 RyeMAC3, Jul 27, 2016
  16. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    Ok if you have a multimeter read the ohms. Should be 100k.
     
    #16 Geof, Jul 27, 2016
  17. RyeMAC3

    RyeMAC3 Member

    Joined:
    Feb 14, 2015
    Messages:
    71
    Likes Received:
    25
    It's reading 82K.
     
    #17 RyeMAC3, Jul 27, 2016
  18. RyeMAC3

    RyeMAC3 Member

    Joined:
    Feb 14, 2015
    Messages:
    71
    Likes Received:
    25
    Oh, wow, just plugged the thermistor back in. It sparked, wires got red hot and melted the insulation instantly. Ok, so where does one get a new thermistor?
     
    #18 RyeMAC3, Jul 27, 2016
  19. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    My r1+ wont work with anything under 92 (tempfall error). But thats not real scientific. Lets hook it all back up make sure the connection on the ramps board isnt loose and see if we can mimick the issue by preheating and moving the hotend around bt hand.
     
    #19 Geof, Jul 27, 2016
  20. RyeMAC3

    RyeMAC3 Member

    Joined:
    Feb 14, 2015
    Messages:
    71
    Likes Received:
    25
    Too late. The thermistor just had a meltdown. Look at the picture. It even melted the insulation. I heard it crackle and saw a spark when I plugged it back in.
     

    Attached Files:

    #20 RyeMAC3, Jul 27, 2016
Page 1 of 3
Thread Status:
Not open for further replies.

Share This Page