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Feed Gear works perfectly with Robo C2 Files only

Discussion in 'Troubleshooting' started by BenJoeM, Jun 15, 2018.

  1. BenJoeM

    BenJoeM Member

    Feb 12, 2018
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    So looking for some help here.

    I have now tested 4 filaments and 4 different prints off of the USB drive with. my C2 without issue. But as soon as I try to print a custom item from Thingiverse the feed gear skips and acts like it can't feed the filament. It doesn't have this issue in the warm-up or the initial line it draws, just when the printing starts.

    I did some searches on the forum and some recommended seasoning the extruder, so I was able to push the filament in while it starts printing and pulled off a quick print for an oiler for my filament, and I have now been seasoning it, but still not having success starting other prints. I have made sure CURA is creating the file using the right material (Robo PLA) and I am using the Robo Profiles.

    Any thoughts, I would think the gear might not be aligned but it works without a hitch when I use one of the files that come with the printer.
  2. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Feb 21, 2013
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    At a guess I'd blame the slicer and try a different one for the same file.
    Something in the settings for it are different than the already sliced examples you have that print OK

    Not a Cura fan or user myself so I can't really point you to what to look at.
  3. WheresWaldo

    WheresWaldo Volunteer ( ͠° ͟ʖ ͡°)
    Staff Member

    Feb 18, 2015
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    On occasion slicers will get confused on a model that may not be manifold. A lot of people upload non-manifold models to Thingiverse and other repositories. You might be able to get it to slice properly if you rotate it a few degrees, but I would run it through an STL fixer of one kind or another.

    Netfabb has an online service, you will need a Windows Live ID or a Google account to access it; https://service.netfabb.com/login.php. Microsoft also hosts a repair service here; https://tools3d.azurewebsites.net/. Basically you upload your STL, then repair it and download the "fixed" file. That "fixed" file you run through your slicer instead of the original.

    Netfabb will output a fixed STL file.
    Microsoft will output a fixed 3MF file.
    Cura should load either but I cannot guarantee that since I don't use Cura.
    #3 WheresWaldo, Jun 15, 2018
    Last edited: Jun 15, 2018

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