1. Got a question or need help troubleshooting? Post to the troubleshooting forum or Search the forums!

Filament Build Up and now screen doesn't work

Discussion in 'Troubleshooting' started by ascenderford, Oct 22, 2018.

  1. ascenderford

    ascenderford New Member

    Joined:
    Oct 22, 2018
    Messages:
    5
    Likes Received:
    0
    Hey everyone! I've tried reaching out to support and they still haven't gotten back to me, I've also tried looking up this issue but can't find any information on it.

    Long story short, a bunch of filament built up around the extruder and now my menu is frozen.

    The printer boots up and takes me to the main menu but now the screen is unresponsive, therefore I can't heat up the nozzle to melt the build up.

    Any ideas? Can I reset the machine? What should I do?

    [​IMG]
     
    #1 ascenderford, Oct 22, 2018
  2. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    pull up octoprint and look at the gcode log. I'm betting you havea max or min temp. Likely the build up on your nozzle has broken the thermistor wire. (the log should show an error ) Let us know what you find in the log and we can go from there.
     
    #2 Geof, Oct 23, 2018

Share This Page