1. Got a question or need help troubleshooting? Post to the troubleshooting forum or Search the forums!

Solved Gold screw(ed)

Discussion in 'Troubleshooting' started by Michael Stephens, Nov 1, 2016.

Thread Status:
Not open for further replies.
  1. Michael Stephens

    Michael Stephens New Member

    Joined:
    Nov 1, 2016
    Messages:
    5
    Likes Received:
    2
    The gold nuts on the z axis came away from the x axis. When I went to unscrew the bolts attached to the x axis bracket one worked like a charm... The other is rotating the nut and bolt in the plastic x axis housing...... HELP!!!
     
    #1 Michael Stephens, Nov 1, 2016
  2. danzca6

    danzca6 Well-Known Member

    Joined:
    Jul 27, 2015
    Messages:
    2,161
    Likes Received:
    1,077
    Do you have a pic so I know exactly what part you are referring to?
     
    #2 danzca6, Nov 2, 2016
    Geof likes this.
  3. danzca6

    danzca6 Well-Known Member

    Joined:
    Jul 27, 2015
    Messages:
    2,161
    Likes Received:
    1,077
    Since you are new you might not be able to post a pic. Is the bottom box on this image what you are referring to? The captive nut on the back of this bracket?

    right way endstop.jpg
     
    #3 danzca6, Nov 2, 2016
    mark tomlinson likes this.
  4. Michael Stephens

    Michael Stephens New Member

    Joined:
    Nov 1, 2016
    Messages:
    5
    Likes Received:
    2
    That is the bracket I am referimg to. I cannot loosen the screw to allow the gold nut to fit back inside of it. The small bolt with nut on that bracket are rotating in place.
     
    #4 Michael Stephens, Nov 3, 2016
  5. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    You need to hold the nut to loosen the screw.
     
    #5 Geof, Nov 3, 2016
  6. Michael Stephens

    Michael Stephens New Member

    Joined:
    Nov 1, 2016
    Messages:
    5
    Likes Received:
    2
    Yes. I know. But I cannot get ahold of it. It's sunk into the plastic bracket...
     
    #6 Michael Stephens, Nov 3, 2016
  7. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,757
    Likes Received:
    2,339
    Ah yes so you can try to wedge a flat head screw driver in against the nut to hold it in place. Youll need to print a new paet to fix the issue
     
    #7 Geof, Nov 3, 2016
  8. Michael Stephens

    Michael Stephens New Member

    Joined:
    Nov 1, 2016
    Messages:
    5
    Likes Received:
    2
    I'll try the flat head... But you are correct I need a new plastic bracket. But I cannot make one with my printer being like this.
     
    #8 Michael Stephens, Nov 3, 2016
  9. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Joined:
    Feb 21, 2013
    Messages:
    23,915
    Likes Received:
    7,338
    Under warranty? Contact Robo for the replacement.
     
    #9 mark tomlinson, Nov 3, 2016
    Geof likes this.
  10. Michael Stephens

    Michael Stephens New Member

    Joined:
    Nov 1, 2016
    Messages:
    5
    Likes Received:
    2
    The customer service at robo3d helped me out. they are great.
     
    #10 Michael Stephens, Nov 5, 2016
    Rigmarol and danzca6 like this.
  11. danzca6

    danzca6 Well-Known Member

    Joined:
    Jul 27, 2015
    Messages:
    2,161
    Likes Received:
    1,077
    Glad to hear they took care of you on this. I have had no issue speaking with customer support at Robo. They are a fine bunch.
     
    #11 danzca6, Nov 5, 2016
Thread Status:
Not open for further replies.

Share This Page