Solved Help! New printer - can't make the robot.

So I'm completely new to 3D printing. I unboxed my Robo 3d printer and set it up according to the instructions.

It was able to print the calibration box and circle, but when I tried the robo the robot, the extruder picked up a piece of the robot and it became attached. The print was ruined. I tried it again. Same thing. I've printed out a few more items since then, but every time a model requires a thin base or lots of extruder head movement, it will eventually get stuck to the nozzle. I read the instructions, didn't change anything and use hairspray like in the video for traction. Recently, I tried something that also had a thinner base. I thought it was fine, but after about 10 minutes in another room I hear it making strange noises and I find the machine is clogged up!

I had to remove and clean the plastic cap on the extruder nozzle. What should I do to make it print correctly?

 

Chances are your Z offset is too high and you're not getting good first layer adhesion:

http://printedsolid.com/blogs/news/37035715-get-your-prints-to-stick-check-your-skirt