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Matter Control Issues...

Discussion in 'Troubleshooting' started by Heisenberg, May 17, 2014.

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  1. Mike Kelly

    Mike Kelly Volunteer

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    What happens when you right click on the unknown device and select update driver
     
    #21 Mike Kelly, Jun 12, 2014
  2. Steve K.

    Steve K. Member

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    I asks if I want to search for the best driver online or browse the computer. I selected to search on line. It then said "the best device is already installed.
     
    #22 Steve K., Jun 12, 2014
  3. Mike Kelly

    Mike Kelly Volunteer

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    Instead select “Browse my computer for driver software.”

    The proper driver is called arduino.inf

    The driver is attached here https://www.dropbox.com/s/v0w42owowgz92k0/arduino.inf

    Click "Yes" or "OK" if it says windows does not recommend this and do you want to proceed anyway.
     
    #23 Mike Kelly, Jun 12, 2014
  4. Steve K.

    Steve K. Member

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    I downloaded the driver arduino.inf
     
    #24 Steve K., Jun 13, 2014
  5. Mike Kelly

    Mike Kelly Volunteer

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    Steve can you install TeamViewer and message me your login code and password. I'll connect and install it.
     
    #25 Mike Kelly, Jun 13, 2014
    2 people like this.
  6. Steve K.

    Steve K. Member

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    I also downloaded audurio inf
     
    #26 Steve K., Jun 13, 2014
  7. Mike Kelly

    Mike Kelly Volunteer

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    The previous password didn't work. Also you need to start a conversation with me so other people don't have access.
     
    #27 Mike Kelly, Jun 13, 2014
  8. Steve K.

    Steve K. Member

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    I have installed Team Viewer
    My ID: redacted
    Password: redcated
    I need your ID
     
    #28 Steve K., Jun 13, 2014
  9. Mike Kelly

    Mike Kelly Volunteer

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    6519 isn't working. I got your ID so just the new password

    I just need your information to connect
     
    #29 Mike Kelly, Jun 13, 2014
  10. Steve K.

    Steve K. Member

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    Try redacted
     
    #30 Steve K., Jun 13, 2014
  11. Mike Kelly

    Mike Kelly Volunteer

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    hover over the password and click the refresh button, then create new random password

    new pw.png
     
    #31 Mike Kelly, Jun 13, 2014
  12. Steve K.

    Steve K. Member

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    6519 is the password Team View gave me with the ID number
     
    #32 Steve K., Jun 13, 2014
  13. Mike Kelly

    Mike Kelly Volunteer

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    right but that's not working for me, tell it to generate a new one
     
    #33 Mike Kelly, Jun 13, 2014
  14. Steve K.

    Steve K. Member

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    new password : redacted
     
    #34 Steve K., Jun 13, 2014
  15. Steve K.

    Steve K. Member

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    Mike I lost you on Team View. To connect it wants your password
     
    #35 Steve K., Jun 13, 2014
  16. Mike Kelly

    Mike Kelly Volunteer

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    I need your new password actually
     
    #36 Mike Kelly, Jun 13, 2014
  17. Mike Kelly

    Mike Kelly Volunteer

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    Steve I'm actually going to be busy for the next hour or so. We can try again later.

    Do you have a different computer to try on? Yours seems to have driver issues.
     
    #37 Mike Kelly, Jun 13, 2014
  18. Steve K.

    Steve K. Member

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    Still cannot connect my Robo printer. Thank you Mike Kelly for all of your help and time.
     
    #38 Steve K., Jun 14, 2014
  19. Mike Kelly

    Mike Kelly Volunteer

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    Even on your wife's computer?
     
    #39 Mike Kelly, Jun 14, 2014
  20. Steve K.

    Steve K. Member

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    I tried it before and it made no difference. We set hers up for Team View but could not contact you without your password.
     
    #40 Steve K., Jun 14, 2014
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