1. Got a question or need help troubleshooting? Post to the troubleshooting forum or Search the forums!

Matter Control Issues...

Discussion in 'Troubleshooting' started by Heisenberg, May 17, 2014.

Thread Status:
Not open for further replies.
Page 1 of 3
  1. Heisenberg

    Heisenberg Member

    Joined:
    May 16, 2014
    Messages:
    59
    Likes Received:
    2
    Matter control is taking forever to save my designs after I re-size them. If I download a design it re-sizes immediately. The designs are not very complicated, just wondering if there was something I can do to speed the process up. I let it run over night and it still had not saved my edit.
     
    #1 Heisenberg, May 17, 2014
  2. Heisenberg

    Heisenberg Member

    Joined:
    May 16, 2014
    Messages:
    59
    Likes Received:
    2
    I finally got one of my edits to save and started the print. Half way through my printer lost connection to my computer and after several re-starts and re-installations...I still can not get my printer to connect. When I plug the printer cable into the printer, the LED comes on, but then directly off again. What could be causing these issues, any ideas?
     
    #2 Heisenberg, May 18, 2014
  3. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Joined:
    Feb 21, 2013
    Messages:
    23,917
    Likes Received:
    7,338
    I had a number of issues with MC not wanting to connect, usually when upgrading. Rip-out-and-reinstall sometimes worked. Not always, but you might try that. See if Repetier or Cura (or anything else) will at least connect. That can rule out a printer problem.

    MC is not my favorite printing software, but it does try to make it easier.
     
    #3 mark tomlinson, May 18, 2014
  4. Steve K.

    Steve K. Member

    Joined:
    May 10, 2014
    Messages:
    82
    Likes Received:
    14
    I have the same problem connecting to the printer. Mike Kelly and others on the forum helped me correct it. It worked for a short time and then it would not connect again. Still can't get a connection. When I did get connected, it would not print. I am out of ideas on how to fix it. I am new to 3D printing.
     
    #4 Steve K., Jun 10, 2014
  5. Galaxius

    Galaxius Well-Known Member

    Joined:
    Jan 18, 2014
    Messages:
    632
    Likes Received:
    342
    Try Repetier Host + Slic3r. I've never had a connection issue using Repetier but have had difficulties with Matter Control.
     
    #5 Galaxius, Jun 10, 2014
  6. Mike Kelly

    Mike Kelly Volunteer

    Joined:
    Mar 11, 2013
    Messages:
    6,967
    Likes Received:
    2,277
    Steve, try this:

    Connect your computer to the printer with the USB cable
    You are going to go to control panels, then device manager (go to systems and security first if that is an option, then to device manager).
    There you will see TAURINO – ATmega 2560 (Or maybe Serial driver, something under the Com & LPT drop down)
    Double click on TAURINO – ATmega 2560
    Go to Change Settings then Update Driver, or just simply Update Driver (which every comes first).
    Now select “Browse my computer for driver software.”
    Now select “Let me pick from list…”
    Now select "Ports (COMS & LPT)"
    Now choose Arduino and Mega 2560 and select Next.
    Click "Yes" or "OK" if it says windows does not recommend this and do you want to proceed anyway.
    The proper driver is called arduino.inf
    The driver is attached herehttps://www.dropbox.com/s/v0w42owowgz92k0/arduino.inf
     
    #6 Mike Kelly, Jun 10, 2014
  7. Steve K.

    Steve K. Member

    Joined:
    May 10, 2014
    Messages:
    82
    Likes Received:
    14
     
    #7 Steve K., Jun 11, 2014
  8. Steve K.

    Steve K. Member

    Joined:
    May 10, 2014
    Messages:
    82
    Likes Received:
    14
    Thanks Mike. I am having my computer checked out to make sure it is not causing the problems. I will try what you suggest and let you know if it works.
     
    #8 Steve K., Jun 11, 2014
  9. Steve K.

    Steve K. Member

    Joined:
    May 10, 2014
    Messages:
    82
    Likes Received:
    14
    Mike .............. My computer is back. I started what you suggested. Connected computer and printer with UBS cable. Went to control panel, did not find systems and security, then went to device manager. Do not see Taurino-AT mega 2560 or serial driver or COM & LPT drop down.
     
    #9 Steve K., Jun 12, 2014
  10. Mike Kelly

    Mike Kelly Volunteer

    Joined:
    Mar 11, 2013
    Messages:
    6,967
    Likes Received:
    2,277
    can you take a screenshot of your device manager using the windows snipping tool?

    Start > All programs > Accessories > Snipping Tool
     
    #10 Mike Kelly, Jun 12, 2014
  11. Steve K.

    Steve K. Member

    Joined:
    May 10, 2014
    Messages:
    82
    Likes Received:
    14
    I found the snipping tool, made a snip of device manager and can't find a way to send it to you.
     
    #11 Steve K., Jun 12, 2014
  12. Mike Kelly

    Mike Kelly Volunteer

    Joined:
    Mar 11, 2013
    Messages:
    6,967
    Likes Received:
    2,277
    click "Upload a file" next to Post Reply
     
    #12 Mike Kelly, Jun 12, 2014
  13. Steve K.

    Steve K. Member

    Joined:
    May 10, 2014
    Messages:
    82
    Likes Received:
    14
    device manager.PNG
     

    Attached Files:

    #13 Steve K., Jun 12, 2014
  14. Steve K.

    Steve K. Member

    Joined:
    May 10, 2014
    Messages:
    82
    Likes Received:
    14
    This is a partial list
     
    #14 Steve K., Jun 12, 2014
  15. Steve K.

    Steve K. Member

    Joined:
    May 10, 2014
    Messages:
    82
    Likes Received:
    14
    device manager 2.PNG device manager 2.PNG
     
    #15 Steve K., Jun 12, 2014
  16. Steve K.

    Steve K. Member

    Joined:
    May 10, 2014
    Messages:
    82
    Likes Received:
    14
    Device manager 2 is the rest of the list
     
    #16 Steve K., Jun 12, 2014
  17. Mike Kelly

    Mike Kelly Volunteer

    Joined:
    Mar 11, 2013
    Messages:
    6,967
    Likes Received:
    2,277
    Ok the device you're looking for is the "Unknown Device" under the Universal Serial Bus Controllers​
    ​
    Follow the previous steps using that Unknown Device as your ATMega​
     
    #17 Mike Kelly, Jun 12, 2014
  18. Steve K.

    Steve K. Member

    Joined:
    May 10, 2014
    Messages:
    82
    Likes Received:
    14
    When I click on unknown device, I get the message "Windows has stopped this device because it has reported problems. (Code 43)
     
    #18 Steve K., Jun 12, 2014
  19. Mike Kelly

    Mike Kelly Volunteer

    Joined:
    Mar 11, 2013
    Messages:
    6,967
    Likes Received:
    2,277
    when you unplug the printer does the unknown device go away
     
    #19 Mike Kelly, Jun 12, 2014
  20. Steve K.

    Steve K. Member

    Joined:
    May 10, 2014
    Messages:
    82
    Likes Received:
    14
    Yes
     
    #20 Steve K., Jun 12, 2014
Page 1 of 3
Thread Status:
Not open for further replies.

Share This Page