Hi, I am having trouble getting my C2 to get past the blue screen with the Robo logo. This is even after opening it up, unplug the connections to the LCD screen, the micro usb, and pulling the SD card out. This is what is recommended on the help articles. I originally had this problem even before applying the update, but was able to resolve it once I pull the SD card. I proceeded to apply the update but had to shut it down and after powering it back up it gets stuck on the blue screen. Has anyone run into this issue? any recommendations? thanks!