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"Unable to get printers data"

Discussion in 'Troubleshooting' started by Tony223, Jul 21, 2020.

  1. Tony223

    Tony223 New Member

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    I am having trouble with my touch screen so I am trying to update (or make sure it's updated) the firmware. I bought the printer from a friend who bought it new. I have successfully printed several things and then I started running into issues. Since I cannot get the touch screen to play nice I was trying to update from the "Robo web dashboard.
    I go to "settings" "firmware updater" then I select "check for updates" and get "unable to get printers data". Which is strange because it will preheat and cancel print from this screen.

    Thoughts? suggestions?
     
  2. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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  3. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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  4. tkoco

    tkoco - -.- --- -.-. ---
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    The R2 FAQ in the Troubleshooting area has links to the software
     
  5. Tony223

    Tony223 New Member

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    mark tomlinson likes this.

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