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Recent Content by Jerry RoBo 3D

  1. Jerry RoBo 3D
    Profile Post

    HI Steve, How's it going. This is Jerry from Robo3D

    HI Steve, How's it going. This is Jerry from Robo3D
    Profile post by Jerry RoBo 3D for CdRsKuLL, Mar 29, 2019
  2. Jerry RoBo 3D
    Post

    Solved Robo R1+ MAXTEMP

    Sorry, I'm chiming in late. Have you tried flashing the firmware yet?
    Post by: Jerry RoBo 3D, Oct 10, 2018 in forum: Troubleshooting
  3. Jerry RoBo 3D
    Post

    I am not sure I can deal with the flakiness anymore

    To get the tightest fit possible, make sure you have a washer on the screw. Apply some lubrication between the back of the screw head and the...
    Post by: Jerry RoBo 3D, Jul 17, 2018 in forum: Troubleshooting
  4. Jerry RoBo 3D
    Post

    I am not sure I can deal with the flakiness anymore

    @renzobenzo84 Here is the brief test I am hoping I can help you with. In the octoprint web dashboard, go to the terminal window and send an...
    Post by: Jerry RoBo 3D, Jun 15, 2018 in forum: Troubleshooting
  5. Jerry RoBo 3D
    Post

    I am not sure I can deal with the flakiness anymore

    @renzobenzo84 Thank you for letting us know. Can we have you run a few tests?
    Post by: Jerry RoBo 3D, Jun 15, 2018 in forum: Troubleshooting
  6. Jerry RoBo 3D
    Post

    Solved New C2 - Connection Interrupted error and New Image won't work!

    @BenJoeM Thank you for all of that information. That is very clear and our customer support team will definitely be able to help you. I do...
    Post by: Jerry RoBo 3D, Jun 6, 2018 in forum: Troubleshooting
  7. Jerry RoBo 3D
    Post

    Solved New C2 - Connection Interrupted error and New Image won't work!

    @BenJoeM Thank you.
    Post by: Jerry RoBo 3D, Jun 5, 2018 in forum: Troubleshooting
  8. Jerry RoBo 3D
    Post

    C2 died

    @Mrs J Porter Were you able to connect with Dan?
    Post by: Jerry RoBo 3D, Jun 5, 2018 in forum: Troubleshooting
  9. Jerry RoBo 3D
    Post

    Solved New C2 - Connection Interrupted error and New Image won't work!

    @BenJoeM There can often be issues with updates in far away places. Is it possible to run the update again while you have the printer connected...
    Post by: Jerry RoBo 3D, Jun 5, 2018 in forum: Troubleshooting
  10. Jerry RoBo 3D
    Post

    C2 died

    Hi Mrs. Porter, We are very sorry you are having that trouble. We will replace that particular machine. We definitely want to get that machine...
    Post by: Jerry RoBo 3D, Jun 4, 2018 in forum: Troubleshooting
  11. Jerry RoBo 3D
    Post

    Answered Robo C2 Issues

    @Boys & Girls Club I would like to chat on the phone if you have some time. You may have talked to teir 1 and teir 2 support. But I'm like teir...
    Post by: Jerry RoBo 3D, May 31, 2018 in forum: Troubleshooting
  12. Jerry RoBo 3D
    Post

    where can I get a replacement power plug

    Hi guys, We no longer supply the noisy power supply with our printers. That was a batch 1 item only. All power supplies are now without fans...
    Post by: Jerry RoBo 3D, May 26, 2018 in forum: Troubleshooting
  13. Jerry RoBo 3D
    Post

    where can I get a replacement power plug

    I've found that pressing the power switch extra hard on one side, will mechanically reset the switch and allow it to function as normal again....
    Post by: Jerry RoBo 3D, May 25, 2018 in forum: Troubleshooting
  14. Jerry RoBo 3D
    Post

    where can I get a replacement power plug

    Hi Trevor C. We are happy to replace your power supply. Please send us a picture of the label on the power supply also, so we know which version...
    Post by: Jerry RoBo 3D, May 24, 2018 in forum: Troubleshooting
  15. Jerry RoBo 3D
    Post

    I am not sure I can deal with the flakiness anymore

    Hi Everyone. I just want to comment on an R2 printer I helped install at a school last week. After I did the update on the R2 I experienced no...
    Post by: Jerry RoBo 3D, May 14, 2018 in forum: Troubleshooting