got power but nothings working

ive looked around but cant seem to find someone able to help with my problem. i got my printer a few days ago and everything seemed to work fine. printed a few things and all was good. last night i let it run on a bigger piece and it finished it. went to start on a new piece and it doesnt do anything. what i mean is. i have power and it connects . i can click the home button and it will go there . the x,y and z buttons next to the home button work but the other controls do not. its not heating up bed or head. if i load a print it will level the bed and nothing else. im guessing because its not heating. any help will be better than what i have right now. thanks

 

What temperatures are your thermocouples reporting?

 

0 degrees on both ends

 

Try disconnecting and reconnecting to the printer. Otherwise something may have wiggled unplugged

 

I have done that and reinstalled matter double checked everything under

 

Disconnect from your printer, click configuration, and click show terminal.

With terminal open reconnect to the printer. Tell me what errors come up. Specifically if it say mintemp error.

 

It wouldn't let me copy it so I'll type it
Error 0
Extruded switched off max temp triggered
Error printer stopes due to error fix error and use m999 tenuous rest set it after restarting
Echoed into fail

 

You've got a short circuit on one of your thermistor lines

 

Well that's dishearting . I just got it on6-4-14 so what do I need to do to get it fixed ?

 

do you own a multimeter? Measure the resistance of the thermistor lines.

 

I do not .

 

It's a good thing to own regardless. I would suggest getting one, harbor freight sometimes has free coupons for them with any purchase.

 

I'll look into it . But back to my main concern . How do I get this fixed

 

would this also make the movement controls not work?

 

maybe? manual controls should probably still work.

You need to troubleshoot the thermocouple issue by tracing the line and/or measuring the resistance. .

 

only controls that work are the home x y z the controls under that do not. how do i check the thermocouple .

 

I just told you.

Does it show you a warning in terminal when you try and move the axis after homing?

 

Ok I have a meter but not sure what I'm looking for on the printer .

 

they're 100kohm thermistors. You're measuring to see if the thermistors read ~100kohm of resistance.

 

ok , what im asking is what is the thermocouple?
where is it located ?