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got power but nothings working

Discussion in 'Troubleshooting' started by syphion2004, Jun 7, 2014.

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  1. Mike Kelly

    Mike Kelly Volunteer

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    Keep plugging it in and unplugging it.
     
    #41 Mike Kelly, Jun 7, 2014
  2. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    You might also try different software. Reptier, MatterControl, Cura are all free ones. While they all use the same driver one just might be problematic and the others not. If one would fail for me it was usually matter control.
     
    #42 mark tomlinson, Jun 7, 2014
  3. syphion2004

    syphion2004 Member

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    just a update . i have uninstalled and reinstalled it all and still cant connect. im not very computer literate so i am lost .
    also i havent updated anything and im using matter control i have tried another usb and reconnected numerous times so far nothing is working . im not computer literate not sure what to do next
     
    #43 syphion2004, Jun 8, 2014
  4. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    Try repetier:

    http://www.repetier.com/download/

    Although it may well be the Arduino driver being flaky... If Repetier can not connect either you might want to download the Ardunio IDE software (http://arduino.cc/en/main/software) install that (which will include the Arduino driver) and then see if you can connect (with either Repetier or MatterControl).

    I never could figure out what made matter control have issues, but certain versions would not work for me at all.
    I ended up using Repetier mostly until I switched to Simplify3D (but that is not free). You might want to switch to Repetier if you can get it to connect.
     
    #44 mark tomlinson, Jun 8, 2014
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  5. syphion2004

    syphion2004 Member

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    i have that downloaded and when i try to upload it fails im on windows 7 i tried it on a windows 8 laptop and same issues
    thanks mark for your time on this im just so close to giving up
     
    #45 syphion2004, Jun 8, 2014
  6. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    Which one are you having trouble downloading? Repietier or the arduino software?
    I have not had any issues using windows 8 (which is what the printer machine I have is using) but before that is even an issue we need to get the software downloaded :)

    At this point I think you should try to download and install the Arduino IDE (which will get you the driver installed). MatterControl may just work at that point. If not then try to install Repetier.
     
    #46 mark tomlinson, Jun 8, 2014
  7. syphion2004

    syphion2004 Member

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    arduino ide is downloaded. i think im having a problem with com port. repietier wont connect either .
     
    #47 syphion2004, Jun 8, 2014
  8. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    If the driver is not working/installed correctly that makes sense. Nothing should be able to connect in that case.
     
    #48 mark tomlinson, Jun 8, 2014
  9. Mike Kelly

    Mike Kelly Volunteer

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    Just for the record, I hate this expression. Computers are not a language. There are 2 kinds of people, those who are computer lazy and those who are not.


    You need to go to the device manager and see if you can find the Arduino Mega driver

    Try installing the driver from This Download

    If not there's a few basic troubleshooting steps you should take

    A different computer is ideal

    A different USB cable

    Ensure the USB cable is secure in the Arduino. I have a lot of connection issues based on my cable not being seated fully.

    Remove the RAMPS1.4 board from the arduino board and try connecting locally.


    3D printers require a skilled technician. I hope you're up for the challenges
     
    #49 Mike Kelly, Jun 8, 2014
  10. syphion2004

    syphion2004 Member

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    Thanks you two will check when I get home
     
    #50 syphion2004, Jun 8, 2014
  11. Mike Kelly

    Mike Kelly Volunteer

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    Here's how my arduino shows up in device manager.

    [​IMG]
     
    #51 Mike Kelly, Jun 8, 2014
  12. syphion2004

    syphion2004 Member

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    the mega driver com5 is installed but mine doesnt look like yours
     
    #52 syphion2004, Jun 8, 2014
  13. Mike Kelly

    Mike Kelly Volunteer

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    that's because I installed the serial driver instead
     
    #53 Mike Kelly, Jun 8, 2014
  14. syphion2004

    syphion2004 Member

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    im just lost man ive been working on this for 2 days and havent gotten any closer to printing. i dont know what to do next.
     
    #54 syphion2004, Jun 8, 2014
  15. syphion2004

    syphion2004 Member

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    i also get a error in arduino something in setup and loop error compiling
     
    #55 syphion2004, Jun 8, 2014
  16. Mike Kelly

    Mike Kelly Volunteer

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    Did you do all the steps I suggested several times?

    You need to be very meticulous with your trouble shooting and even more so with how you post. We need every single detail of what you did. General responses are very frustrating
     
    #56 Mike Kelly, Jun 8, 2014
  17. syphion2004

    syphion2004 Member

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    well i think the problem is with arduino . when i try to upload everything itgives a error message . . i have unplugged everything multiple times uninstalled and reinstalled on 2 laptops it wont connect on either. matter seems to work like it should i think its a com problem. i dont understand what com5 really is i know its a usb port but wich ? not sure.
     
    #57 syphion2004, Jun 8, 2014
  18. Mike Kelly

    Mike Kelly Volunteer

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    More likely it's a driver issue. Go through all the steps I suggested before posting again
     
    #58 Mike Kelly, Jun 8, 2014
  19. syphion2004

    syphion2004 Member

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    You need to go to the device manager and see if you can find the Arduino Mega driver -----have that

    Try installing the driver from This Download -------did this

    If not there's a few basic troubleshooting steps you should take

    A different computer is ideal ---done

    A different USB cable - yep didnt work

    Ensure the USB cable is secure in the Arduino. I have a lot of connection issues based on my cable not being seated fully. dont really understand this one . to verify or upload it gives a error. so maybe this is the issue.

    Remove the RAMPS1.4 board from the arduino board and try connecting locally. did this with no connection


    3D printers require a skilled technician. I hope you're up for the challenges
     
    #59 syphion2004, Jun 8, 2014
  20. Mike Kelly

    Mike Kelly Volunteer

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    Take a picture with the arduino removed from the ramps board plugged into USB.

    Are you sure in Arduino that you have the board set to Arduino Mega 2560 or Mega ADK? And that Serial port is Comm 5

    May be best if I try troubleshooting on your computer with Team Viewer

    Message me on skype, it's in my information
     
    #60 Mike Kelly, Jun 8, 2014
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