Answered Lack of parts and support with Robo

@Aaron Lunger I wish you would qualify exactly what you mean by support and parts. Yes the bed is hard to get, but there are a few on here that have replaced the bed with a more readily available aluminum sheet and getting a piece of borosilicate glass, a silicone heater, four neodymium 10 x 3 mm magnets is not impossible. Nearly every other part is basically open sourced and available from cheaper sources like Amazon, etc.

While it also might be hard to get Robo to sit with you and help as much as you would like. I am sure if you have asked any questions here there will be someone who would have taken the time to answer your question.

Some of our expectations with regard to 3D printers is because we all mistakenly call them PRINTERS. They are as far from a printer as you can get and to expect the same level of support you would get if you called HP or Epson or Brother is just wishful thinking. Putting this all in perspective. Does Robo need to do better, you bet they do, but to condemn the printer as unsupported is a bit extreme when there are so many that want to help and are willing to help.

 

You can purchase borosilicate glass from most online glass shops in custom sizes and even from McMaster-Carr at a higher price.

Just remember that Glass is an insulator not a conductor of heat, so it is not the best material to make a bed out of.

 

They do have the "store" but have not been very good at keeping it stocked. The assortment of available bits didn't always reflect reality (as in they had more parts on-hand than you would see on the page).

I do hope (as do many other I am sure) that once they get switched to the R2/C2 that they get a bit better at this stuff.
(not sure that will benefit us, but still)