1. Got a question or need help troubleshooting? Post to the troubleshooting forum or Search the forums!

Unresolved Quick release screw won't unscrew

Discussion in 'Troubleshooting' started by Cody Holland, Nov 8, 2016.

  1. cosber

    cosber Active Member

    Joined:
    Jun 20, 2013
    Messages:
    300
    Likes Received:
    87
    I also had the same problem with overtightened screw. I feared I was going to strip the screw head, and as I am fortunate to live in San Diego area I took it in. Jerry eventually was able to loosen it. Forget using an electric screwdriver, you need a lot of torque. I noticed the small screw driver that came with Robo has a really good tip but is too small to get the proper torque. The other longer screw drivers I had didn't have as good a tip. I think if I would have gone to Sears and got a got an equally good but longer one, I think I could have gotten it off myself.
     
    Rigmarol likes this.
  2. Cody Holland

    Cody Holland Member

    Joined:
    Oct 25, 2016
    Messages:
    32
    Likes Received:
    1
    SOOOOO I gave up and got a replacement sent to me after one of the co-founders of the company contacted me, i was told this one would work for sure! I just unboxed and set it up, went to change the voltage to turn it on and...the is no voltage switch... just a hole in the casing leading to a silver panel .....

    Sent from my SAMSUNG-SM-G930A using Tapatalk
     
  3. Cody Holland

    Cody Holland Member

    Joined:
    Oct 25, 2016
    Messages:
    32
    Likes Received:
    1
    [​IMG]

    Sent from my SAMSUNG-SM-G930A using Tapatalk
     
  4. Cody Holland

    Cody Holland Member

    Joined:
    Oct 25, 2016
    Messages:
    32
    Likes Received:
    1
    [​IMG]

    Sent from my SAMSUNG-SM-G930A using Tapatalk
     
  5. cosber

    cosber Active Member

    Joined:
    Jun 20, 2013
    Messages:
    300
    Likes Received:
    87
    But can you unloosen the screw?:rolleyes:
     
  6. Cody Holland

    Cody Holland Member

    Joined:
    Oct 25, 2016
    Messages:
    32
    Likes Received:
    1
    lol not reading that comment

    Sent from my SAMSUNG-SM-G930A using Tapatalk
     
  7. cosber

    cosber Active Member

    Joined:
    Jun 20, 2013
    Messages:
    300
    Likes Received:
    87
    Give them one more chance. You're having one of those bad luck experiences. You'll be happy with it once you get one that works!
     
  8. danzca6

    danzca6 Well-Known Member

    Joined:
    Jul 27, 2015
    Messages:
    2,161
    Likes Received:
    1,077
    Rest the printer on its side and try taking the screws out of the bottom lid. I wonder if he flipped the PSU so that the switch no longer aligns with the external hole. It is just slid in and you should be able to slide it out and see. Fingers crossed it has a selection. If it doesn't, it should be set for US power. Oh, and of course make sure it isn't plugged in when taking things apart.
     
    Geof likes this.
  9. Geof

    Geof Volunteer Moderator
    Staff Member

    Joined:
    Nov 9, 2015
    Messages:
    6,729
    Likes Received:
    2,330
    Ditto. Youll just need to pull it to verify the switch is set right, more than likely it is but defianently worth checking
     
  10. Hanover

    Hanover Member

    Joined:
    Jul 22, 2017
    Messages:
    99
    Likes Received:
    28
    Funny, I'm having the exact same issue with the screw right now. It's too tight and now it's stripped. :mad:
     
  11. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Joined:
    Feb 21, 2013
    Messages:
    23,629
    Likes Received:
    7,312
    They used a stupid nylock nut -- not needed and makes getting it loose unfortunately difficult.
    I doubt the screw is tripped but the little slot that they have the nut held it probably is (so the nut just spins). Getting it loose requires playing games to get something stuck down in there to keep the nut from spinning.
     
    Geof likes this.

Share This Page