1. Got a question or need help troubleshooting? Post to the troubleshooting forum or Search the forums!

Some issues with the R2?

Discussion in 'Troubleshooting' started by GATed73, Jun 2, 2017.

  1. GATed73

    GATed73 New Member

    Joined:
    Jun 2, 2017
    Messages:
    15
    Likes Received:
    10
    Got mine today and have run into a couple issues, some more important than others.

    The small stuff:

    1. on the plastic molding around the bed, there is a sliver broken off. Doesn't seem like it will impact anything.
    2. The ribbon coming off of the print assembly keeps getting jammed up in the corner. Trying to keep it out of the printer's personal space, but little luck so far.
    3. Didn't receive a z-offset tool. I'm assuming this was just a rigid piece of paper? Improvised with a sheet of paper sourced locally.


    Now, the fun one - filament loading! I have to continually apply pressure to the filament to get it to feed. The wheel bearing in the filament feeder just won't turn. The spindle wheel is turning fine, but I guess there's not enough pressure on the filament to move it into the extruder.

    Thoughts?
     
  2. Ed Ferguson

    Ed Ferguson Active Member

    Joined:
    Sep 21, 2016
    Messages:
    272
    Likes Received:
    220
    The official Robo Z-Offset Tool is, as you guessed, just a strip of paper. LOL

    Initially my top ribbon cable was jamming inside the case. I had to bend it straight and it's been behaving OK.

    So your extruder shaft is rotating, but not the wheel? If so, your small knurled wheel is probably loose. There is an allen wrench in the took kit for that. Remove the extruder plastic cover. The setscrew tightens the knurled wheel against a flat spot on the extruder shaft.
     
    Geof, GATed73 and mark tomlinson like this.
  3. GATed73

    GATed73 New Member

    Joined:
    Jun 2, 2017
    Messages:
    15
    Likes Received:
    10
    I don't think I have a knurled wheel on the extruder shaft. Just a lone shaft, round on maybe 2/3rd, flat on the other 1/3.
     
  4. GATed73

    GATed73 New Member

    Joined:
    Jun 2, 2017
    Messages:
    15
    Likes Received:
    10
    so i need 3 posts to add a link...picture coming up.
     
    Geof and mark tomlinson like this.
  5. GATed73

    GATed73 New Member

    Joined:
    Jun 2, 2017
    Messages:
    15
    Likes Received:
    10
    Here's the picture.

    [​IMG]
     
  6. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Joined:
    Feb 21, 2013
    Messages:
    23,478
    Likes Received:
    7,303
    Yea, that is a problem. Make sure that you check the box and packaging.
    Maybe it just got loose and fell off in transit...

    And contact their support folks :)
     
    Geof and GATed73 like this.
  7. Ed Ferguson

    Ed Ferguson Active Member

    Joined:
    Sep 21, 2016
    Messages:
    272
    Likes Received:
    220
    Yep - wheel is missing. See my photo below.
     

    Attached Files:

    Geof and GATed73 like this.
  8. GATed73

    GATed73 New Member

    Joined:
    Jun 2, 2017
    Messages:
    15
    Likes Received:
    10
    makes perfect sense. I'll doublecheck the packaging - don't see how anything could move more than a millimeter in there, that thing was packed tight.
     
  9. GATed73

    GATed73 New Member

    Joined:
    Jun 2, 2017
    Messages:
    15
    Likes Received:
    10
    found this fella under the bed, but no sign of the other pieces. [​IMG]
     
  10. GATed73

    GATed73 New Member

    Joined:
    Jun 2, 2017
    Messages:
    15
    Likes Received:
    10
    and success. I found it under the tabbed bottom of the printer, under the bed. Popped it off and it was just sitting near one of the boards. Test print is underway, things are looking good.
     
    Geof and mark tomlinson like this.
  11. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
    Staff Member

    Joined:
    Feb 21, 2013
    Messages:
    23,478
    Likes Received:
    7,303
    But hey-- spare SD card
     
  12. GATed73

    GATed73 New Member

    Joined:
    Jun 2, 2017
    Messages:
    15
    Likes Received:
    10
    eh, that was one I had lying around...just used it for scale.
     

Share This Page