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Resuming Failed prints...

Discussion in 'Off Topic' started by mark tomlinson, Apr 13, 2018.

  1. daniel871

    daniel871 Well-Known Member

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    That's MatterControl's regular operating status.
     
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  2. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    I liked that sooo much :)
     
  3. BrooklynBay

    BrooklynBay Active Member

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    Here is the latest email from them:

    We have prepared a special price for hackaday.io community members. We only have 300 units. If you are interested in it, please check the following link:

    https://kck.st/2xQmZYK
     
  4. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    Yea, but no :)
    I will wait until they actually have them for sale.

    I have backed a lot of kickstarter projects (literally hundreds) including the first Robo.
    This is a mixed bag in terms of fulfillment*. Something like this I'll wait and see what they manage to make and sell.



    *the actual percentage of projects that really do deliver a product is "decent" 75%-80%, but that is spread across both software and hardware in my case. The hardware ones tend to be a bit less.
     
  5. BrooklynBay

    BrooklynBay Active Member

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    They originally promised to send me a free one for testing. I sent them an email to remind them. The original email with that proof was part of their latest email.
     
  6. Geof

    Geof Volunteer Moderator
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    What companies say and what they do are two very different things. Its not uncommon for someone to think they can, to find out they cant :D
     
  7. BrooklynBay

    BrooklynBay Active Member

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    Since it's a start up company, it doesn't make them look good if they can't fulfill what they promise.
     
  8. daniel871

    daniel871 Well-Known Member

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    If that had any bearing on the real world the company these forums belong to wouldn't exist today.
     
  9. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    Nor would most of the consumer priced ones :)
    As much as I have hassled with the Robos, they are no where near top of the list for poor service.

    I have paid more (a lot) and gotten less (a lot).
     
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  10. Geof

    Geof Volunteer Moderator
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    2nd that. The Robos are one of the cheaper machines I have. Service is on par with my UM during buisness hours. UM outshines they on after hour support (using direct communication) but often you have to work with the reseller for UM stuff. At least with Robo you can get in touch with the company direct and get an answer (whether you like the answer or not isn't the point- the fact that you CAN) :D I've been pretty happy.
     
  11. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    Sadly the experiences are inconsistent with the product and that is probably the single biggest issue that they have. Watch Joe Tellings (3D printing Nerd) review of the 2nd (and 3rd) R2 :) Yes, a working machine works quite well. Some of that is the problems most shippers have with delivering the product. My C2 was not better for the trip :) Fixable on my end, but not an out of the box working unit. Also, clearly shipping damage.
     
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  12. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    I do like that they are generally pretty responsive in dealing with the issues (that doesn't make it perfect, but it is a good thing).
     
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  13. daniel871

    daniel871 Well-Known Member

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    I'm talking a great deal less about warranty support issues and more about the wild promises companies make during campaigns that they then do not deliver on.
     
  14. Geof

    Geof Volunteer Moderator
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    go on :D
     
  15. daniel871

    daniel871 Well-Known Member

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    "Coming Winter 2014"
     
  16. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    decimal, octal or hexadecimal :) one way they missed and the others they were early.
     
  17. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    I never believe a release date until you can buy "whatever"

    edit: He did reach out and offer a special slightly discounted kickstarter price so I went ahead and backed them. We'll see :) Since I already have a UPS on the printer circuit I am less than anxious about it.
     
    #37 mark tomlinson, Jun 5, 2018
    Last edited: Jun 5, 2018
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  18. BrooklynBay

    BrooklynBay Active Member

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    Resumer 3D sent me a follow up email, and said that they plan on mailing me a free one to test. They also want me to post information about them on social media. I told them that we have a thread on this site. I saw them post an STL of a case for it on Thingiverse. Mark, I suggest that you send them an email. You might be able to get a free one to test since you applied before I did.
     
  19. daniel871

    daniel871 Well-Known Member

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    What is the projected price of this thing again?
     
  20. mark tomlinson

    mark tomlinson ༼ つ ◕_ ◕ ༽つ
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    $20, same as in town ;)
     
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