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Discussion in 'Off Topic' started by mark tomlinson, Apr 13, 2018.
That's MatterControl's regular operating status.
I liked that sooo much
Here is the latest email from them:
We have prepared a special price for hackaday.io community members. We only have 300 units. If you are interested in it, please check the following link:
Yea, but no
I will wait until they actually have them for sale.
I have backed a lot of kickstarter projects (literally hundreds) including the first Robo.
This is a mixed bag in terms of fulfillment*. Something like this I'll wait and see what they manage to make and sell.
*the actual percentage of projects that really do deliver a product is "decent" 75%-80%, but that is spread across both software and hardware in my case. The hardware ones tend to be a bit less.
They originally promised to send me a free one for testing. I sent them an email to remind them. The original email with that proof was part of their latest email.
What companies say and what they do are two very different things. Its not uncommon for someone to think they can, to find out they cant
Since it's a start up company, it doesn't make them look good if they can't fulfill what they promise.
If that had any bearing on the real world the company these forums belong to wouldn't exist today.
Nor would most of the consumer priced ones
As much as I have hassled with the Robos, they are no where near top of the list for poor service.
I have paid more (a lot) and gotten less (a lot).
2nd that. The Robos are one of the cheaper machines I have. Service is on par with my UM during buisness hours. UM outshines they on after hour support (using direct communication) but often you have to work with the reseller for UM stuff. At least with Robo you can get in touch with the company direct and get an answer (whether you like the answer or not isn't the point- the fact that you CAN) I've been pretty happy.
Sadly the experiences are inconsistent with the product and that is probably the single biggest issue that they have. Watch Joe Tellings (3D printing Nerd) review of the 2nd (and 3rd) R2 Yes, a working machine works quite well. Some of that is the problems most shippers have with delivering the product. My C2 was not better for the trip Fixable on my end, but not an out of the box working unit. Also, clearly shipping damage.
I do like that they are generally pretty responsive in dealing with the issues (that doesn't make it perfect, but it is a good thing).
I'm talking a great deal less about warranty support issues and more about the wild promises companies make during campaigns that they then do not deliver on.
"Coming Winter 2014"
decimal, octal or hexadecimal one way they missed and the others they were early.
I never believe a release date until you can buy "whatever"
edit: He did reach out and offer a special slightly discounted kickstarter price so I went ahead and backed them. We'll see Since I already have a UPS on the printer circuit I am less than anxious about it.
Resumer 3D sent me a follow up email, and said that they plan on mailing me a free one to test. They also want me to post information about them on social media. I told them that we have a thread on this site. I saw them post an STL of a case for it on Thingiverse. Mark, I suggest that you send them an email. You might be able to get a free one to test since you applied before I did.
What is the projected price of this thing again?
$20, same as in town