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First test of FLEKS 3D build plate kit

Discussion in 'Show and Tell' started by Bil Forshey, Mar 10, 2016.

  1. Burncycle

    Burncycle New Member

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    So I've been using the fleks3d plates for about 3 weeks now and have had no trouble, other than my own user error mistakes, such as auto leveling while still hot...
    I'm still on the first plate, and while it has some burn holes in the 9 points of auto level, it still works just fine. I even had my z offset a little too low at first, so it fused some of the filament into the plate itself, but again, it has caused me no problems as far as printing things goes. I figure I'll use this first plate as my "mistakes and learning" plate, and start using the 2nd one once I've worked with it enough to know what I'm doing.
     
  2. Etan15

    Etan15 Member

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    That is good. I am using Kapton tape and have not had a bad print in over 2 weeks.

    Sent from my VS985 4G using Tapatalk
     
  3. cosber

    cosber Active Member

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    I purchased the plate a couple weeks ago, haven't had a chance to use it yet, but when I opened the package, the plates were slightly scratched and the frame had 1/4 of the tape removed. There was no double sided tape (unless I'm supposed to supply the tape). It sure looked like a used package. I emailed them and never heard a thing. Everyone likes it so I guess I just had some bad luck with the company. Still, since they ignored my email, I won't be going back or recommending them to anyone.
     
  4. digitalsolo

    digitalsolo New Member

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    That seems to be a common thread; the product isn't bad (though some have better luck than others) but the company certainly doesn't seem to be particularly effective at customer support.
     
  5. KTMDirtFace

    KTMDirtFace Well-Known Member

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    FYI you won't have these kind of non responsive problems, from Wayne at PrintinZ and the Zebra plate. Hes very helpful reply's very fast.
     
  6. Bruce Jenkins

    Bruce Jenkins Member

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    Geof and Burncycle like this.
  7. Etan15

    Etan15 Member

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    Hey all,

    I received an email from Fleks3D today in regards to my inquiry about the warped plates. They refunded my money. It took a little bit but at least they resolved it in the end. I really hate to bad mouth anyone and I am a capitalist at heart and would like to see them succeed.

    Just wanted everyone to know.
     
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  8. Burncycle

    Burncycle New Member

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    Thanks Etan15, as much as I've been reading from others, I was beginning to think Fleks3D was getting a bad rep just based on customer service and a faulty product.
    It's worked great for me, and has definitely been a learning experience, so I'm happy over all.
    I'm glad you were able to get your situation resolved as well.
    You should check out the other post where we discuss another alternative to the fleks3d system, where we discuss how easy it is to make an almost exact replica of the plate for somewhere along the price of $7.
     
  9. KTMDirtFace

    KTMDirtFace Well-Known Member

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    Mine has been working great on my new R1+ my year old R1 has zebra skin on it right now which also works great.

    Something weird, which may be un-related but I was originally printing with -1.2 z offset with NO bed heat in simplify3d. for some reason now I have to print with -0.9 Z offset..but now I'm using bed heat. -0.9 is about what I use with no plates at all just plain glass so it makes sense. I'm wondering it changes as it gets heat applied to it. Its pretty weird. But it works great as long as I fiddle and get the Z offset right.
     
  10. aliedholm

    aliedholm New Member

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    After feeling abandoned by Fleks3D I received an email from them saying that they had discovered issues in their latest manufacturing run of 10x10 plates. They offered to refund my money or replace the plates when their next run shows up in May. I opted for the replacement plates. I will try to update when/if they arrive.

    Andy
     
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  11. KTMDirtFace

    KTMDirtFace Well-Known Member

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    What I really like about my Fleks over my Zebra plate is the mounting frame. Its so easy to pop the plate out.

    My zebra plate works great too but I basically never remove it because i have to go get the binder clip handles that I removed for clearance and unclip it.
     
  12. 3D Printer Man

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    Thanks for the info
     
  13. Terry Taylor

    Terry Taylor New Member

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    I was at the Bay Area Maker Faire yesterday and BuildTak was showing a new product that should be available in limited sizes by the end of the month. It is a steel plate that goes on your print bed and a magnetic BuildTak surface. When done printing, you just remove the printing sheet and flex to remove the part.
     
  14. Geof

    Geof Volunteer Moderator
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    That sounds similar to the gecko plate i have.
     
  15. cosber

    cosber Active Member

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    How long ago did you write them? I haven't heard a thing. It's been exactly a month. I guess I'll try again.
     
  16. Etan15

    Etan15 Member

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    They replied about 4 weeks after my initial email to them.

    Sent from my VS985 4G using Tapatalk
     
  17. KTMDirtFace

    KTMDirtFace Well-Known Member

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    4 weeks? damn that sucks. I like my Fleks3d so far but that kind of ridiculous for what I assume is probably a fairly small userbase of customers.

    PrintinZ and PrintedSolid reply within about 4 hours..if that..Unless they are asleep lol.

    I'm using my Fleks on one machine now and either Plain glass or the Zebra Plate on my other one. ( I have a hard time getting orange ESUN PETG to stick to plain or even glass with glue..so I bust the zebra plate out for that )
     
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  18. Geof

    Geof Volunteer Moderator
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    4 weeks would be unacceptable to me.....4 days is darn near there lol. Sorry to hear of your troubles with them. Youd figure theyd be faster to respond considering tge large amounts of build plate manufacturers
     
  19. aliedholm

    aliedholm New Member

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    So, update on my build plates situation. I received a new kit from them as promised. I have them installed and they are working great.
     
  20. Etan15

    Etan15 Member

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    I am happy you guys have it working.

    I gave gone the route of Kapton tape and have not looked back. Added an E3d hotend as well.

    Sent from my VS985 4G using Tapatalk
     

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